JCPenney is a clean, organized, and very nice store with high quality merchandise. Customers report great and super helpful customer service, with staff receiving praise. The store offers a wide selection, including loads of clothes, often with sales. It carries exclusive brands and products like West Virginia sweaters, though some specific sizes may be out of stock. Prices are noticeably higher than some competitors, but the value is good, providing style and everyday value. It is viewed as a trusted shopping destination and one of the few surviving department stores.
Lots of sizing you cant find elsewhere around here. Associates are helpful and nice. You can find some good sales, and the reward program is decent.
January 2026
I love the jewelry and clothes and products they have . I recommend people to shop
November 2025
I went last minute but looking my best, didn't feel judged in anyway and when I say customer service was top notch!!! Everyone spoke asked if I needed help, one lady even offered a cart for shopping. Love my ladies working the back registers in men's department! I go all the way around to check out with them. Excellent... read full comment
