“I just went to pay off my kay jewelers card at crossroads mall and had the pleasure of having Sierra help me at checkout. She's the one that helped my wife and I decide on the perfect wedding ring, and every time she's there it's like reuniting with a friend. Awesome customer service!”
“Friendly and engaging staff - they always seems to know exactly what I want before even I do! With great prices and a massive selection, this is by far the best jewelry store around!”
“So grateful for this business! My chain on my necklace broke and all jewelry stores were telling me it would be over 2 weeks and I was hoping to find something quicker to have it fixed before I left for vacation. I brought my necklace to him Monday and he said he would try to have it done by Friday for me. I received a call from him Tuesday! The very next day he had it fixed. It looks great! He was so kind and quick i definitely recommend using him!”
“I purchased my wife’s engagement ring and wedding band from Zales, and the experience has been excellent from start to finish. Every time I’ve visited, the staff has been friendly, knowledgeable, and quick to help. They’ve always taken the time to answer my questions, explain product details, and walk me through warranty options so I could make confident decisions.
Their service is consistently fast without ever feeling rushed, and I’ve always felt like they genuinely care about helping me find the perfect piece. The quality of the rings is outstanding, and knowing they stand behind their products with great warranty support gives me peace of mind.
I highly recommend Zales for anyone looking for beautiful jewelry and dependable customer service.”