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December 2023 by kathy brooks
Very caring and helpful.Even let me call and check on my four rescues. Three were adopted with in a week
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November 2023 by c Abercrombie
We are so happy with our new family member ! Her name was Queenie...it is now...Autumn ! One of our other cats is soo in love with her. She follows me everywhere ! It only took 3 days for her to completely fit in with our other cats...We found out she is a Ragdoll Tortie Seal Point...Thank you fir all the things you do.
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November 2023 by Brian strapazzon
Nichole is rude and unsympathetic about the care of the animals and opinionated as to what she does
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August 2023 by Sierra Tennant
They gave us a sick cat and refused to be held accountable for it. Claimed he was healthy the day before when they had him, blatant lie. A cat doesn’t get that sick overnight.
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March 2023 by Audrey Grimes
The staff was amazing especially for being so young. They were very helpful and kind. I am so very grateful to them!
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January 2023 by Autumn Ellis
Found a cat on petfinder scheduled an appointment to see cat. Drove over a hour cat was already adopted ?
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January 2023 by Louis Gee
Would have gave a zero if I was able to was the worse experience I've ever had People were rude and mean and did everything I could to keep me from getting animal I wanted would never go back again total waste of my time
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January 2023 by Redmist 78
Cryptid fest. It was fun. Extremely windy though.
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January 2023 by Debbie Smith
TWICE these people gave the kitten I was adopting to someone else. Don’t bother going here because you and your child will get your heart set on a pet that you’ll never be able to get. We came in months ago to adopt a kitten and found out the one we were coming to meet was already given away to someone else. We still look around and find another kitten that we both thought was adorable, then we were told she was still too small to be adopted. They will not let someone adopt an animal without them getting fixed first and they must be a certain weight to go through the surgery. Despite wanting to take her that day and get her fixed once she was a little older ourselves, we were told that we had to fill out adoption papers and wait until she was older. I offered to pay the adoption fee that day to ensure she would still be there. We were promised that when she was big enough to be fixed they would let us know. I left multiple messages and never got a return call. Finally I get ahold of someone and I’m told they don’t hold animals and she was given away. We’ll go to Jefferson county animal shelter from now on. Paying the higher adoption fee there is better than telling a nine year old that they gave away our kitten…again.
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January 2023 by Kendall Hammock
Adopted both of our cats from here, no complaints! Friendly staff and made the progress extremely easy.
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January 2023 by Lynda Wilson
I got my new service kitten today, Hancock county animal shelter was so sweet it helping me fit to a kitten, they are so good about how they adopt them out. The young man that helped me the first day, was so loving, and caring, I have a great respect for him. Thank you for filling a void in my heart, ❤️
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January 2023 by Kerri Snyder
Alannah was wonderful! There was great communication when adopting our dog. When we did the meet and greet with our two dogs, our older one was very stressed out since he was a shelter dog before we got him. Alannah saw this and was very accommodating and let us bring the dog we adopted to our home to see how they would interact. Everyone got along great, I am so thankful she let us do that. The adoption process was so easy and everyone else that we interacted with at the shelter were so nice and welcoming. I cannot say thank you enough!
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January 2023 by Alexis McCollum
I drove a 3 hour trip round trip to get a cat that I really wanted, and when I spoke to one of the employees on the phone, he had told me that the cat was okay with kids and other cats since I have a 3 month old daughter. When I arrived, the cat wouldn’t even let employees touch it, cornered itself in the cage, and hissed. I drove nearly 3 hours with my 3 month old baby and came home with nothing. Unprofessional is an understatement. Extremely disappointed.
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January 2023 by GloriaJWimberley_ GreenSwanica.PROetess
Called them over the summer to check if the dead bat? in our yard had RABIES and NOBODY from the Hancock County Animal Shelter ever showed up--although a female phone rep told me that Nicole or somebody else would definitely stop by to check the bat. ?Unprofessional and disappointing?, to say the least! We had to finally dispose of the possibly-rabid bat ourselves?
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January 2023 by Beth Hurlock
We were there to drop off some donations & they let us visit the cattery and see where the dogs were housed. It is a nice facility and all the pets are well cared for. The people that volunteered there were very nice and care a lot about what they do.
