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December 2023 by steve hendershot
Very family oriented. Keep their word when they say they are going to something.
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August 2023 by Dave Heater
Sheriffd office had my son's truck towed there after a MVA I went and cleaned it out as per my insurance çompany well when the truck ck was towed the other company took photos before removing it from their storage facility now when I cleaned the bed of the truck out I folded the tonneau cover back to the cab and got everything out of it well when we finally got the truck back from the insurance company to the chosen repair shop I went to sign papers and look at the truck my son told me that his tonneau cover was missing so I called Jackson's and ask about it they said that it was on the truck when the insurance chosen company picked it up so I call that company and they tolde that they had pictures proving that it wasn't on it so I had the insurance company email the photos that they received and in fact the tonneau cover was not on the vehicle soy son stopped and talked to the owner and informed him that we obtained photos from when the truck was picked up by the other towing company then all of a sudden the tonneau cover was in their storage facility and was insulted by saying it was just a cheap tonneau cover when in fact it would have cast $700 to replace with the exact same tonneau so maybe to them it was just a cheap tonneau cover but for the working class 700 is not easy to come by so why lie and say it wasn't there and when you found out it was then why not call me back and say hey we found your cover until we show up with pictures showing exactly the opposite of what you told us so if you use them know what is in your vehicle and what's missing
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July 2023 by joe dandrea
They do modifieds some places can go over the top and not much to choose from. very knowledgeable and friendly did more work for 30 bucks than I would've. made sure everything was right did good work. right off train tracks don't pass up
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June 2023 by Smallz Loco
This is the worse towing company and auto repair places ever I didn't even call them to tow my car and the6 charged me 300$ to go only 2 minutes up the road and when I called to ask about why it so much they towing dude had such much attitude and just plain rude over a question would definitely not recommend at all
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June 2023 by Scott
Have used Jackson on two different occasions to unlocks trucks with keys in them. Very friendly folks fast service.
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April 2023 by Sheena Hubbard
We needed some repairs to the front of our car due to hitting a deer. The local body shop we chose first was dragging their feet for months and not wanting to work with our insurance. We called Jackson's and they were very helpful from the start. They were able to fit our car into their already busy schedule within a reasonable time and had the repairs done in 2 days. They did an amazing job with the body work as well.Service: Auto body & trim replacement
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September 2022 by T. M.
They should have a challenge! This place does the fastest Oil Change I've ever seen! Great group of people. Even greater service.
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August 2022 by Theresa McCollough
They should have a challenge! This place does the fastest Oil Change I've ever seen! Great group of people. Even greater service.
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July 2022 by Linda Burns
A+ we are new to the area and needed a tow, longs detail referred us and we were not disappointed!reasonable rates and immediate action!
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July 2022 by Matt Quinet
These guys do good work at a reasonable price.Service: Auto detailing
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January 2022 by WV Almost Heaven (Montani Semper Liberi)
The worst customer service have ever experienced. It was as if providing a tow was really putting them out. Like they were incensed that we would dare mess up their evening to tow our disabled vehicle. We find out later that the way they towed us caused damage. Our mechanic showed us exactly how/what they did. Have no idea if that area has any other roadside assistance/towing companies, but please do your self a favor and use anybody but these incompetent people.
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December 2021 by Melissa R.
Took vehicle to get repaired after a deer struck me. First, I had to call several times to find out if the parts were in. Finally I was told they were in and had been for over a week, but nobody bothered to call and set up my appointment. I get my appointment and make arrangements with the rental company to pick up my rental on a Monday and return Saturday morning because I was told my vehicle would be ready on Friday. Thursday I called to check on the status of my repairs; I was told it would not be ready for a Friday pickup, they had broken the molding while doing repairs and were waiting on that to come in. They told me it would be a couple weeks before the molding arrived, so I made the decision to pick up my vehicle so I did not aquire additional rental fees. When picking up the vehicle they had not fixed the deep scratches on the front bumper, they gave me a paper (I requested) stating they still had to fix the bumper and the molding. Finally was called to bring in on the 13th to get molding and bumper fixed, recieved a call that evening that the vehicle was ready. I get a ride and pick up the vehicle today and that is where it really turned south quickly! I was asked to go look at the vehicle and make sure everything was good, I noticed there was a big chunk out of the hood that was not there when I dropped it off. When I inquired about it inside the shop the owner starting cursing at me and told me to take my keys and leave that I was trying to get something for free. I stated I just wanted my car fixed correctly and there was damage now that wasnt there to begin with. We exchanged words, I spoke with one of the guys from the body shop outside and explained/showed what I was talking about. They were unable to locate my file with the before pictures. I was just taken back how the owner of a business treated me. I was not being rude about it, I was just inquiring what may have happened and waiting for them to locate my file. Upon a closer look at my vehicle, they never repaird the deep scratches on my bumper at all; it just looks like they put some touch up paint on it and buffed it, the gouges are still there. I would not recommend this place to anybody, I guarantee he will never touch my vehicle again not even for a tow. I am contacting my insurance company as well.
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July 2020 by James Summers
They are an alright company expensive
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June 2020 by Julie M.
I had a accident in my 2008 Chevy cobolt! Which damaged the front of my car pretty badly! The guy that owns the business is Butch Jackson! And he completely made the front of my car look like it did before! I'm shocked! No problems with my car or anything when I got it! And his price for the damages wasn't bad either! Would highly recommend this guy or company to anyone!
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March 2020 by Derek Fiest
Had to wait an hour before they got my car out of impound and that not open on weekends but lady in office was nice though.
