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November 2023 by Dawn Vincent
I got off a 12 hour midnight shift and came home to my 9 month old puppy, limping and stumbling around. Prior to this I had pulled a tick off of him about 4 days before I took him down to be seen. I called and one of the male staff members answered the phone with a attitude, when I was trying to explain what had happened he brushed me off and told me he would call me back and let me know if he was able to be seen. I ended up calling around where I live but no one could get him in till next week or as an emergency but need his medical records to treat him. So I ended up calling back and asked if they could seed his medical record to another vet clinic in the area so I could get him seen. The man on the other end of the phone still had attitude but told me to be in by 1pm. We arrived at the vets office I took my friend with me, I go back with my dog in a room and my friend was sitting out in the lobby and the older lady at the front desk and some of the other staff members proceeded to talk about me loud enough for everyone to hear including my friend . When me and my dog where back there and I was explaing what was going on they told me he had a lymes test done back in august and that it was negative and that he didn’t need another one done. They walked him up and down the hall way to see if he was favoring one side but proceeded to tell me they could not see any difference , but you can clearly see that he is and is not his normal playful self, I ended up leaving crying because they where not listening to my concerns about my animal. Now I have to wait to get him seen and he has not gotten any better and will not get up at all which is not normal. Some of the staff here is unprofessional. And made me feel like I was not being heard. Thank god another place could get me in on Tuesday to be seen because I can’t stand to see him act this way and I pray that something is down with this place and there staff members on how they treat there pap and clients who out there trust in them with helping there animals
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November 2023 by Lisa Sherman
Love this place they are very friendly and accommodating. Highly recommend
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September 2023 by Kayla Turk
Hands down the best. I've always dealt with larger animals and his vet service and now recently I needed him for my boxer. I knew the outcome probably wasn't going to be the greatest. But he is the vet I will highly recommend to anyone. He told me what all was going on and what we would try for 30 days and then go from there. I love him because he gives it to you straight, he doesn't sugar coat anything and he is the most honest vet I have ever dealt with and for that I will continue to use his services. After today's visit I was expecting a super high bill to pay, I walked out paying $400.00 less than what I would've at my old vet.
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July 2023 by Jonathan Martin
Do not recommend this veterinarian clinic had to cancel my appointment and want to reschedule but they say they will have to call me back. They say they are booked up but when I made the appointment they had an open that was only a week out. So I guess now I am forced to trailering my horse 2 hours to Stockport Ohio to get vaccines and coggins. Wish I could give this place a zero star review.
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July 2023 by Shelly Y
Very kind and caring. Good with everything from our cats to the cows and extra sweet to our girl Ann.
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June 2023 by John Duff
When it came to normal things they were a help. However, when it came to emergencies all I have ever had with this place was bad experiences. The first time I found my cat unconscious and when I called the lady tried to turn me away, because no one answered the emergency number, by telling me that they were closing soon even though I told her he wasn't breathing. I had to beg to be seen and when I got there and showed them my cat the guy behind the counter laughed only to be told a minute later that he was dead. Then the second time my other cat started having trouble breathing at around 4am on a weekend. I called the emergency number multiple times that morning and even once at 9pm the night before when I first noticed my cat was acting weird. Not a single call was picked up. They finally called back hours later literally 2 minutes after I finished burying my cat because the closet vet that could see her was 2 hours away and she died during the ride over. I'm glad I am moving. I just can't trust these people personally.
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June 2023 by Karen Estrada
Their prices are very reasonable, and the vet techs are nice. Just be sure they have your pet's correct information. My two dogs had several errors in their charts.
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May 2023 by Kelsey Hornbeck
Hands down the best vets office in the New Martinsville area. Thank you so much for being so kind and loving to my mom after NMAH was very much less than human towards her. You all were there for my gypsy, my sisters Stella, our farm calls and so much more. You all are incredible .If you are looking for a straight forward, knowledgeable, honest, and affordable vet this team is the real deal! Thank you all so much!
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May 2023 by Becka Belle
Meckley is a very professional, educated, and respectable vet. The older front desk lady however needs to go before she costs someone their animals life if she hasn't already. She hung up on me as my animal was actively having a seizure. I'm not the only one either almost every single person I mention it to has a similar story of her either being rude, condescending, or hanging up on them in an emergency. It's hard to trust them with your animals when you have someone who clearly couldn't care less about them, working for you. Do better for the care and wellbeing of our animals.
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May 2023 by William Gorby
Great clinic took very good care of my dog after an accident both in the emergency and surgery
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April 2023 by loren bach
They are the most caring people that I've ever taken my pets to. All the staff, docs really care about your pets and you also. There is no other place I'll take my pets to. NONE. For years I've taken my buddies to for their health care. They go above and beyond.
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March 2023 by Romana Novackova
Great staff and willing to do anything for your furry baby my doggy peanut got attacked by a large dog and I didn’t think he would make it but Mountain Valley veterinary clinic saved his life and did everything they could for him and I am so thankful they were able to help him❤️ peanut still has long journey in front of him but he is alive.
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February 2023 by Carl Nelson
Very nice people here, treated us with nothing but respect and for our animals
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November 2022 by Anna Cook
Great people and vet. Very caring and quick to respond.
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October 2022 by Tina Ring
I have been a customer for a long time , I have four fur babies and they take very good care of all of them, they are professional, clean and courteous. I highly recommend this clinic to everyone, they are great.
