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May 2025 by William R. Walls, LCSW-C, LCSW
Extremely disorganized.
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April 2025 by Paul Van
Nice place to find good prices
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February 2025 by Cassie Caldwell
I can always find nice clothes. I just hate that they have raised their prices so much,!!
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January 2025 by Alan Ira Fleischmann
Nice people.
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December 2024 by Ray Of Sunshine
Out of all the goodwills in Kanawha county(and I’ve been to them all)this one by far is my favorite. They always have clothing that has never been worn. Shoes too! I enjoy this location a lot. The staff are always friendly. Everytime I go I always find something good!
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July 2024 by Danny King
Don't care what anyone says I love this place.
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July 2024 by Joann Davidson
Was a really good place to shop got a new manager price have tripled not going back if you haven't been there in a while be ready for price shook find better deals at Walmart used to go 3 times a week I won't go back
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July 2024 by Emily
They no longer let you use the dressing rooms to try clothes on, saying that "they have returns now" ....I can somewhat understand if it's for theft prevention but I still won't be back.
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June 2024 by Loretta Hilton
Clean store friendly and helpful staff
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May 2024 by Justin Randolph
They get all this stuff for free I really feel like they should at least make sure toys and other items are wiped down and clean before the put it on the floor. I have gotten so many items from there that is just so dirty.
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February 2024 by Stephany Adkins
Love working here and love the people! All like family
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August 2023 by Patricia Brogan
This is my favorite Goodwill store for browsing! Usually not crowded. Store is kept well organized & clean.
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July 2023 by A Gates
Goodwill pulls most of the cool stuff & puts it online to sell at near retail cost. Sad. It use to be fun to find nice things for a low price but not anymore. Even stuff in the stores are a lot more expensive than necessary or near retail. And what’s with all the books being pulled out of stores for e-commerce?! Lastly, I never see handicap/disabled/special needs folks working there anymore. Nah, I don’t support that. Goodwill is making record PROFITS of of donated goods. Doesn’t matter if they claim to be non-profit. I also see so many donations thrown away. Please take donations to Salvation Army, Ten Up Ministries, Restore in Teays, or a local mission. Goodwill sold out years ago.
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July 2023 by Cheyenne Messer
I use to work for goodwill in cross lanes and let me tell you never have I ever experienced such disrespectful rude employees I've worked at alot of places and this one here Is the most miserable one yet. My own hiring manager at the time is also very rude she blamed me for almost everything I can assure you I gave it my best when working there and never again will I ever even step foot into that horrible place thanks for wasting my time hope you guys enjoy being lazy and most of all grumpy
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March 2023 by Alice Shockley
Took my daughter to the Cross Lanes Goodwill store to look for some shoes. The store was so dirty, we left after a few minutes. They really need to clean it.
