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July 2025 by Patricia Holcomb
David is very knowledgeable about the phones and so very helpful in figuring out what is needed to correct any problem I’ve come to him with . He is a valuable employee
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July 2025 by Ichijo Honen
I ordered a watch, to be delivered to the store. There was an error in the delivery address for the store, and UPS didn't have the ability to correct that error, only ATT could do that. Was in contact with the store multiple times during the day to inform them of what needed to be done. Noone could be bothered to make the quick phone call to handle the issue, and now my watch is currently marked return to sender. Not pleased with this lack of customer service. The customer service person at the store had even told me the UPS delivery person tried to give him the package, but he refused to accept delivery.
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June 2025 by Lindsey Guest
David is a great manager who cares about the customers. He will make sure he does everything he can to help you out, and will point you in the right direction if its something out of his realm of expertise. A++
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June 2025 by leslie payne
David was incredibly helpful! He was so friendly and easy to get along with and took his time helping us choose a phone plan. He was very patient and answered all of our questions and really took his time in regard to getting us a great deal on our phones. I definitely recommend!
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May 2025 by Katelyn Jones
Brandon was really kind and informative. Thanks!
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May 2025 by Jill O'Dell
It was bad. Still no cell service. It has kinda put me in a bind. I am going on a trip with and do not have a way to keep in communication. I hope an emergency does not arise. The person that helped me at the store was of no help.
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May 2025 by Megan Shrewsbery
Brandon at the Oak Hill AT&T is the guy I want to be working every time I come in! He’s such a great guest service representative and he knows his stuff! Thanks Brandon!
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May 2025 by Cathy Young
Everyone was great!!!
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May 2025 by Angela Mills
Stopped by the Oak Hill store to get some help with my older phone. Brandon was amazing,fixed my technical issue, gave some great advice on an up grade in a few months, will definitely go see him again!
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May 2025 by Philip Brown
Brandon helped my phone and helped us tremendously. A+ in my book...
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May 2025 by Tyelynn Gilkerson
Very friendly and very helpful
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May 2025 by Shawn Toney
David is THE BEST salesman at the Oak Hill, WV store. He takes the time to get you set up with everything you need and does not rush you out the door. Highly recommend the store and David.
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April 2025 by savanna wood
brandon and sam were amazing! they helped me start service and everything went smoothly!
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March 2025 by John Brown-Huggins
David knew exactly how to solve my problem and had me in and out in no time at all.
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March 2025 by Jordan Payne
David was a big help getting my family and I all new phones this weekend. Very kind and personable. Extremely knowledgeable on the different types of phones and most importantly knows what he is selling.