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November 2023 by Kwan Griffin
Amazing service. Mitch was amazing answered all of our questions he was very helpful. We were switching carriers and he made it quick and easy!! We were greeted and helped asoon as we walked into the store. 10/10 would recommend. Great service all around !!!
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November 2023 by Rex Young
Our experience at the AT&T store in Parkersburg was excellent! Our problem was resolved and the information we gathered for the future is very important. Mitch was excellent and there was no pressure. He answered all my questions with graphics.
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November 2023 by Cheryl Simpson
Jessi was excellent. She went above and beyond to help me get a new phone and make sure everything was set up for me. Provided advice for cost savings too.
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October 2023 by Valerie Briggs
Tammy dealt with us to get upgrades on 2 of our phones and she was very nice, polite and funny she makes sure u know everything you need to know and is very helpful. And Justin answered a few of our questions and concerns about our Business WiFi. I highly recommend going to this store it’s the only one I like going to.
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October 2023 by Mike Galluccio
I messed up my response everything was perfect in the store the guy helped out perfectly I wish the insurance process was in the store and not over the phone with someone who don't hardly know English
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October 2023 by Gary Gilmore
I would like to thank ATT for helping me resolve a problem, Hi My name is Gary Gilmore , recently my IPhone went dead on me, I had nothing,so I visited the people I purchased the phone from, they said they couldn’t help me, so my daughter told me she had it through ATT, so I bought my new iPhone and I want to tell the people there were very Professional and friendly, they made us feel at home , they walked us through everything and it was just a very good experience!
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September 2023 by Awest9233
It was early in the day so I beat the traffic. The rep that served me was Nick Fleming. He was excellent, honest, and very knowledgeable. I hope to see him as my rep for all future sales.
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August 2023 by Deidre Higginbotham
Met this sweet lady Tammy who helped us. Such a sweet lady, such a pleasure to be around. She is very thorough with all the professional things. And she will talk to you and get to know a little bit about you. She worked with us for 2 hours trying to help us and didn’t complain a bit! Definitely ask for Tammy!
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August 2023 by Regan Stout
Tammy was very helpful. She got my phone upgraded after I had busted my screen on my old phone. She made the process super easy and was very kind.
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August 2023 by Josh Hall
I hate going to upgrade a phone anytime. It’s not just AT&T I had the same experience with Verizon. They hide additional products in the monthly payment. Always try to upgrade a line to “save money” that always ends up costing more. They don’t do anything to make you feel good about your purchase, they wouldn’t include a phone case or tempered glass or anything. It’s a dreadful experience anytime I want to upgrade a device. I’m a manager at a local car dealership and if we conducted business the way they do we would either go out of business for treating people poorly or shutdown for not disclosing products to the customer.
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August 2023 by Mikayla Hayes
Tammy was absolutely wonderful! I gave her a difficult task and she had it fixed and I was out the door in a very timely manner
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August 2023 by Medical Field Lover
Met this sweet lady Tammy who helped us. Such a sweet lady, such a pleasure to be around. She is very thorough with all the professional things. And she will talk to you and get to know a little bit about you. She worked with us for 2 hours trying to help us and didn’t complain a bit! Definitely ask for Tammy!
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July 2023 by AUSTIN WILSON
Best experience ever! Tammy assisted me in switching to another carrier and I am so happy with my service and my iPhone SE (2022)!
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July 2023 by Larry Youmans
Parkersburg store associates were busy with customers when I arrived but asap greeted me and asked my interest. They quickly finished with customer and came to me to continue our interests. I came to get my iPhone charging again and I noticed an item I was interested in possibly obtaining. After my questions were answered I placed an order for the item, let them clean my iPhone charge port and everyone was happy.Today I got text the ordered item has shipped already.
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July 2023 by Marilyn Crace
Casey was absolutely incredible. He helped me with all my needs and made sure I was well taken care of. The Parkersburg store is the best!
