CAS Cable is a local cable and internet service provider that has received mixed reviews from its customers. While some customers praise the company's exceptional customer service, with representatives like Rhoni, Aaron Kirby, Tom Hill, and Chris, who have been described as kind, knowledgeable, and efficient in resolving issues, others have had less positive experiences. Some customers have reported problems with the installation process and billing, but the company has been responsive in addressing these concerns. Additionally, while the internet service may not be as reliable as competitors like Optimum, CAS Cable is appreciated for its straightforward approach and lack of "runaround" that some customers have experienced with other providers. Overall, CAS Cable seems to offer a solid service, with a focus on providing personalized attention and quick problem resolution, despite some occasional hiccups in the customer experience.
Amazing customer service! Rhoni had me up and running in minutes, I have never had downtime for more than 30 minutes CAS has it fixed immediately! I made the best choice switching to them years ago!
September 2025
Auto pay will randomly shut off which is annoying, other than that service is fine.
June 2025
I got new services installed today, Aaron Kirby was my service guy & he did an outstanding job, & was absolutely kind & knowledgeable.
