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February 2024 by straight g paranormal tv
Love the service very nice and respectful staff.they know ther phones.and the billing is not bad at all.welk recommend.
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June 2023 by Scott Maher
Preston was great
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October 2022 by Lilly Jade
great employees & customer service 11/10 recommend
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September 2022 by John Brundige
They're always good to me at this location. It's an hour drive, but they are worth it.
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May 2022 by Ra Iolampievich
Extremely helpful professional workers.
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March 2022 by Janell Herrod
Christina Maximo she's amazing! The few times I was in the store she helped me with all my questions and even got me to switch my phone carrier over! She extremely sweet and patient!
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February 2022 by Gary
The representative was extremely helpful and nice.
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September 2021 by Maggie Adams
So far so good
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April 2021 by emjay “MJ” Johnston
Malik and Regina they was at the southside location and was so awesome. We all talked and joked as if we've been friends for years. They're so friendly and helpful. I truly enjoyed my visit there today. Best employees ever.
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April 2021 by emjay Johnston
Malik and Regina they was at the southside location and was so awesome. We all talked and joked as if we've been friends for years. They're so friendly and helpful. I truly enjoyed my visit there today. Best employees ever.
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March 2021 by Miranda Hartley
Jasmine on south side in parkersburg, wv has been absolutely amazing.... she has helped us multiple times with switching accounts and changing plans and adding lines and we have never had anything short of excellent service ... very impressed and thankful for great customer service
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March 2021 by Noelle Cowan
James F on Southside cricket sold me service on a straight talk phone after I said 3 times it was from straight talk. Then the phone wasn’t working he said reset it. Still doesn’t work so I took it back. He then told me “oh I service doesn’t work on this phone. But you can still that SIM card in any other phone and use it for a month” I asked to just have my money back or put it towards my next months service he said all he could do was cancel it. I came to the Vienna cricket and they got me all taken care of they are amazing there!!
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March 2021 by Jameeka Graham
The staff was upbeat, informative, and fast with the whole process! James got us up and going with a great plan.
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March 2021 by Stephanie Wofter
James said he couldn't upgrade my phone, was rude, and spitt the whole time. I went home went to the Vienna store the next day and they were very nice and helpful. They upgraded my phone and sent me back over to James to get my phone where it was in stock. We got there instantly he told me they done it wrong, then decided that it was done right, he then was irritated about putting the screen protector on for me. Again spitting the entire time. He took the sims from my old phone and never put the sim tray back in my phone. Called the next day and the nice lady from Vienna was there and luckily found it on the floor by the trash. Caused me 3 days of driving in town for a simple transaction.
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December 2020 by Kathy Redman
We just switched to Cricket tonight. James was very knowledgeable & quickly answered all of our questions. This has been the smoothest experience we have ever had when dealing with cell phone carriers. Thanks so much!
