Matheny GMC is a dealership that offers a range of services, including vehicle repairs and maintenance. Customers appreciate the transparency and integrity of the staff, who are described as friendly and helpful. The service team, including a representative named Rick, provides good customer support, guiding customers through troubleshooting and repairs. The collision center at Matheny GMC does excellent work, matching paint perfectly and making vehicles look like new after repairs. However, some customers have experienced delays in parts arrival, leading to frustration. For example, a customer with a truck breakdown had to wait over a week for a starter part, and communication about the delay was not ideal. Despite these delays, the overall experience is positive, with customers feeling welcomed and satisfied with the quality of repairs and service. Matheny GMC is recognized as a trustworthy place to work and do business.
Matheny GMC Collision Center did an excellent job repairing my Traverse after it had an encounter with a deer. You can not tell it had damage, the paint matches perfectly. Thank you for your work. Well pleased.
March 2024
As we were driving through the area on a trip our truck coded. We got in touch with Rick in the service department. Rick was able to talk us through getting the problem fixed. We had great customer service and would definitely recommend this dealership.
November 2023
Great sales experience. Delivered truck out of state and phenomenal customer service. Dustin was a great sales person
