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August 2023 by Skye
Most thorough eye exam I've ever had. Dr Jackson showed me the photo of the back of my eye and explained what we saw. It was SO much better than being dilated. Patti helped me pick out frames that looked good on me I never would've thought to try and gave me a great deal on sunglasses too. I never had prescription sunglasses before and I Love them! Great place, great people!
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August 2023 by Amber
First time with MyEyeDr. Exceptional service!!! Being able to schedule online, register, and pretty much have everything ready before the appointment is the best. Vicki Lauer, OD did a fantastic job explaining my care in a way I could understand and had a wonderfully positive attitude. Aleisha was more than helpful with frame/lens selection and payment, to say she was awesome is an understatement. Most definitely recommend their services.
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July 2023 by Rogue Master
Just went too MyEyeDr. Today I had to definitely had too give a rating! Not only the doctor's are great! But especially the receptionist specifically Katie Bush she was so sweet and understanding very good at explaining things! It feels nice too feel welcomed at such a great Doctor's Office Thanks for The Great Experience Katie Bush!
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July 2023 by Teresa B
I'm so happy Aleisha is back at MyEyeDr!! She is so knowledgeable in not only helping me pick out my frames but also in what lens options are the best for me and her adjustments are spot on. I always get complements on the frames I get from her. She makes the unpleasant process of getting new glasses very pleasant and easy!!
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July 2023 by GOLDEN FREDDY
I recently had a eye exam at myeyedr. I felt very welcomed I seen Dr. Jackson she was wonderful. I had a good experience with Katie Bush she very welcoming and super nice. She was very helpful and professional and showed a lot of knowledge explaining my insurance to me and the best options I could get out of them.
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July 2023 by TERESA WARFIELD
Had an awesome experience at My Eye Doctor! Diana Payne helped fit me in the cutest glasses. She was very informative which was so helpful. Dr. Jackson was top notch as well!
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July 2023 by Debbie Jones
Kyle Stewart is a wonderful part of the eye tech team there at My Eye Doctor on Dudley Ave in Parkersburg, WV! He helped me make a tough decision easier when choosing my glasses. I’ve had several compliments on my glasses that I’ve received through the business. Thank you so much!
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July 2023 by Connie Warfield
I have always had excellent service at MyEyeDr. I trust Dr Jackson implicitly. Most recently Diana helped me pick out frames that I absolutely love. I get a lot of compliments on them. Diana took her time with me; I did not feel rushed. A+
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July 2023 by Ghost BaNkErS
Yesterday I went to MyEyeDr. In Parkersburg I have too say! It was my first eye exam in years I met the Receptionist Katie Bush! She is extremely welcoming! She knew how to explain what too do! She is very nice! Thank you Katie Bush!
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July 2023 by Bethany Gough
Diana Payne has been fabulous from the start. I had an eye infection and she got me in that same day to be seen. She also has booked all of my husbands appointments. I also referred a friend there to get her glasses fixed because Diana’s service and hard work go above and beyond for the company. She deserves a raise, and a promotion.
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June 2023 by Dawn R.
Diana was very helpful today when replacing my broken glasses. She took time to fit them to my face. I showed her another pair that would slide completely off my face and she fixed them for me. Even though I did not purchase those glasses there she was willing to fix them for me. I was waited on promptly, called back after a few minutes wait, and was treated respectfully, and kindly.
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June 2023 by Branden Sisler
Most aggravating experience when it comes to calling them the last two times I tired calling them to cancel my appointment I was told to hold for a min and was holding for over 10-20mins. I tried to cancel my appointment through the dashboard they have and cannot do it because for security purposes it needs to send a sms code to verify me. I can't send a verification code to verify when they have my dang landline phone added as the primary number and I cannot add my cell number unless I sit on the phone for an hour or two waiting on someone to answer my call. It shouldn't be this hard to cancel an appointment. I guess they will find out the hard way that I'm not showing up.
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May 2023 by Sharon Ogden
I do not feel this location offers the best in their business practices. They do not explain options. I'm on a fixed income and could have saved $109 in co-pays had options been discussed with me. They were not. I do like my doctor, but I will be searching for a different optometrist office prior to my next exam.
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May 2023 by Maria B
Jason was awesome with letting me know which glasses worked and if the shape was wrong. I'm so glad he was honest with me, and got me exactly what I wanted!
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April 2023 by Jason Fraser
Very impersonal. I was made to feel like all I was was a dollar sign to them. The optometrists are scheduled in 20 minute blocks on their websites appointment app and that, if not less, is how much time they spend with you. The location is upscale and clean but that’s about all they have going for them. I ordered my glass on the 15th of February and was told they were scheduled to be in on the 27th, they came in March 6th. No phone call, email or text. If I hadn’t checked the website I never would have known.
