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December 2023 by Linda R
They would not see my youngest cat for emergency because she is the only one of all my cats that has been to their partner in vienna same business in all other aspects, appts etc...vienna was not open and the hospital told me the emergency no.in chlstn...they couldn't even believe they did that to me!!!!\nI have had numerous cats to both locations and just because she had not been in that physical building\nShe's not a patient\nThat's funny because her records are on file there because I told them to transfer all records to vca\nUnbelievable\nEspecially in an emergency situation\nI wouldn't recommend them to anyone\nGood bye
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May 2023 by Jeff Beaver
Only place that would accept my girl when COVID happened. These folks do wonderful work
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November 2022 by Ann Johnson
Dr. Shockey surgically repaired a one year old Australian Cattle dog’s rear growth plate and break. Wonderful results.
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October 2022 by Presley P.
Very nice employees and service for a great price. They work at a quick pace while still providing great care. My favorite place to take my dog.
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February 2022 by Ashley A.
You guys set an appointment for my friend to come from HOURS away knowing they were going to bring in a bearded dragon with a respiratory problem and wasn't doing well! You turned them away for no reason! How does one break this to a child!? Terrible service!! Do not waste your time coming here!
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September 2021 by Samantha S.
Great doctors, but the staff is extremely rude. There's a big sign on the door demanding mask compliance, even though there's no mask mandate in the state. Instead of walking in without a mask, I called them and asked for someone to bring the flea medication out to my car. I told her I'm not going to wear a mask, because the blue surgical masks are sprayed with a disinfectant that acts like asbestos on the lungs. Another girl brought out the medication and told me that I made the girl on the phone really mad. She said they didn't appreciate me being like that. I said I didn't know I was being any way? She said I was being selfish. Yea, I'm selfish for wanting to breath oxygen instead of CO2. At least I stayed in my car. I told her I just thought they should know about the masks. She very rudely said, "I don't care!" She then brought politics into it and accused me of watching FOX new. LOL! She was so mad she was shaking. Too many people have drank the Kool-Aid! All this over a cold virus that has a 99.5% or better recovery rate. Geesh!
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April 2021 by JoannenMatt B.
We got our dog spayed on Friday. On Sunday it had come open. We were with her constantly to ensure no licking, jumping etc. she made no effort to lick it and was still very dopey from the anaesthetic so just slept. We had to go the the emergency vet as it was a Sunday and they sedated her to suture her incision. since our baby had eaten before we saw the split, she got bloat whilst sedated. She is ok, thankfully! However, we did go to the vet to make a complaint. Dr Shockey, stated that he did not have time to suture the incision and so he uses glue!!!! Does not have time? We pay you to take care of our beloved babies! Can you imagine a doctor of humans stating that they didn't have time to close a wound properly? He then told my husband to get the f*** out. On the day that took her in for surgery we observed, from the waiting area, receptionists losing paperwork and then an elderly couple being charged over 1k after being quoted $500. When queried they were told that a mistake had been made. I am beyond appalled. Needless to say we are done with them and will find a vet that actually cares.
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March 2021 by Allison Kelly
This place is a cattle call. They only care about funneling in the most amount of animals. DO NOT take your animals here. The most uncaring vet I’ve ever seen.
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February 2021 by Lesa R.
Had appt waited for 2 hrs .they did get wrong with right .had has emergency and had 4 hrs .he could seem 1 time .waiting for emergency uncalled for .i will looking new vet .who cares
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October 2020 by Hips Honey
Dr Shockey was great with Seamus’s surgery to remove a benign tumor and called me himself after to tell me everything went fine.
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October 2020 by Debbie R.
We live out of town and had to take our pet in for an emergent visit. They told us to come down and they would work on squeezing us in. Although, they were busy when we arrived they were very courteous, professional, and obliging. We saw Dr. Sarah Schott. She quickly diagnosed the situation, gave us options, and wrote prescriptions to begin treatment protocol. Their staff even offered cost effective measures for us to consider. This was one visit to a vet. where we didn't feel as if they were trying to capitalize on out-of-towners and a quick way to charge concerned parents higher prices. We are most grateful. Thank you for stellar service and care. (Golden doodle, Simon)Debbie & Kevin Rake
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August 2019 by Nae N.
The most incompetent Vet office! The first "vet" my dog saw felt his paw and said nothing seemed broken. She then stated that IF I wanted an x-ray done she could. Good thing I requested an x-ray because he had a fracture and dislocation. We were referred to Columbus where he was put in a cast and to have weekly follow ups here. Took him in for follow up for a simple bandage change. The so called vet said he would need to be sedated. I said no, its a simple bandage change. She argued with me for 10 minutes about leaving him overnight or bringing him back first thing in the morning. The "vet" seemed irritated with me and just said she would do it! They sedated my dog and then brought him out to me, he was STIFF as a board, his toes were drawn under and his teeth were clenched tightly shut. They charged me $50.00 for a splint, I asked why I was charged for a splint when he already had a plaster cast on. The girl could not explain the charge and said she would go ask the vet, she never came back to the counter. Once I got my poor little over sedated dog home, he could not even sit up and had labored breathing all night. By the next morning, he still is not the same dog! I wouldn't even take a gold fish to this place!
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August 2019 by Tracey Bolen
Everyone is very nice
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July 2019 by KatilynLlama Momma
Very good care for my cat! Fast and friendly! More on the expensive side.
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July 2019 by john reinhart
Allways great experience ,will go nowhere else.
