Victra in Parkersburg, WV, is a Verizon Authorized Retailer committed to providing excellent customer service. Staff members, including store managers and associates, are known for their friendliness, knowledge, and willingness to go above and beyond to assist customers. Customers have praised the staff for their helpfulness, professionalism, and quick service, even when visiting close to closing time. Several reviews highlight specific employees who provided outstanding support, whether helping with new phones, device concerns, or repairs. The store offers a wide range of wireless devices, including phones, tablets, wearables, accessories, and device protection. Overall, Victra aims to connect technology with life in a trustworthy, fun, and efficient way, making each visit a positive experience for customers who value attentive service and expert advice.
Logan was awsome today, he was very knowledgeable and very polite with customers even when there were alot of people waiting. He is a very good employee
August 2026
Seth was patient and knowledgeable. He jumped through all the hoops and I purchased a new phone.
August 2026
Stopped in today to talk about getting new phones and Seth helped us and was great. Very nice and helpful. Gave us all the details and helped us save some money by bundling things so we don't have a billion subscribtions.
