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October 2023 by megan britton
I had just found out my car had been towed around 5:30 am. My fiance and I are in the process of moving so I have A LOT of things inside the car. As if finding out your car has been towed isn't stressful enough, add on having so many of your personal belongings in it, some that can't be replaced. I wasn't 100% sure who towed it but pretty much knew it was between one or two different companies considering I've lived in Barbour County almost all my life. Naturally I wanted to find out where my car was ASAP so I could start figuring out getting my things out at the very least. Google and his website says "OPEN 24 HOURS" and does NOT state only for towing. He was the rudest most unprofessional person I've ever dealt with when I called him. I simply asked if he towed a (make and model of my car) the evening before and he said, "Yes but why are you calling me now!! You could've waited until 10 o'clock!!" And before I could even get out "Because I just found out" he had already hung up on me. Probably should change that 24 hour thing to 24 hours for towing otherwise don't call until 10am. I'm more than 100% sure that if the situation would be reversed he wouldn't sit and twiddle his thumbs for 4+ hours worrying about his car and all of his belongings. Seems like with his prices a little bit of hospitality would be included. Apparently not. He also towed a car for my father once and I was present and trust me he's just as rude and unprofessional in person. He did more damage to the car than the ditch did while pulling out simply because of where he hooked it up at. Would not recommend to anyone.
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October 2023 by Brianna Britton
very unpleasant man, very rude to me on the phone when asked if he towed my step dads car when his site says open 24/7 assistance. very rude would not recommend.
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July 2023 by Crystal Johnson-Hughes
Little pricey but so ain’t everything anymore!
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February 2023 by Laura Fitzwater
If tragedy comes your way to this is not the one to come and save the day. This is a crooked business at it's core...
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February 2023 by Erica Blalock
Highly recommend this gentleman. Towed my Silverado back to my house promptly and carefully. Was very nice thank you.
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February 2023 by William Anthony Whittemore
Me. Thorne was nice ,place was easy to find . very satisfied with outcome , pleasure doing business will be referring
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February 2022 by Venoy Beverly
When called to ask what the bill was i was told it was Sunday n he was doing family time n was open for towing only I stated his website stated open n open 24 hrs n that he should correct that that itshould say open Sunday for towing only now he will leave his family to tow something yet he won't walk next door n get my bill then go right back to family n when hanging up he called me an assholService: Car towing
