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December 2023 by Dakota Null
We had a great experience with our technician, Chase! Very professional, thorough, and knowledgeable.
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December 2023 by Lish Ramella
Orkin is the best! Anytime I see an ant, bug,or mouse and I call, they show up promptly to take care of the situation. I recommend Orkin for your pest services! They've been by my side with my pest problems for most 3 years now!
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November 2023 by Han Wu
Called to cancel service. The lady on the phone couldn’t care less and told me my plan is cancelled and they don’t provide confirmation. What do I know, just got another visit scheduled email. This company must have gone through a change in management or something. It was awesome when I became a customer two years ago, lately it’s just straight downhill.
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November 2023 by Cassidy Evans
Anthony was awesome and so friendly. Had great communication and was super fast and efficient. Very understanding of our evening plans but still getting the work done! 10/10!Service: Spider extermination
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November 2023 by Dinah Fisher
I'm very happy with Orkin. The same gentleman comes every month. He's professional and friendly. It's nice to have someone who knows my property and has gotten rid of my brown recluse spiders and other pests. Thanks OrkinServices: Home inspection
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September 2023 by Madison Bissell
Everyone is nice. They are efficient and professional. It's impossible to speak to someone locally when calling though. I was told they decided to hire a contractor to manage calls so now it takes forever to reach someone if you even do reach someone. I've left messages, and yet to get a call back. If I didn't have a direct number to our technicians, I wouldn't bother trying to reach them. The service is great but communicating with them via phone is a nightmare. I'll give 5 stars when I can reach someone locally when calling the office.
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September 2023 by Rachel Dash
The technician was knowledgeable and explained the problem and the method he would use well. He also explained the different cycles of infestation of hornets vs carpenter bees. This was very helpful and necessary in planning ahead. He was friendly and empathic and plans to return next week to do a second stage and make sure the problem is solved. I am also so grateful for his caring nature, even returning my composter to it’s upright position, after I explained that I didn’t have the strength. I am very happy with your service, including the administrative staff who were friendly, helpful and patient each time I called after roadwork prevented the van from getting here. I will highly recommend Orkin to othersService: Hornet & wasp extermination
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September 2023 by Dawn Shockey
Chase is always on time, professional and courteous. His knowledge is admired and we are thankful. This time was the unexpected yellow jackets nest on the house. He came and treated area and will follow up to make sure they are gone. We always look forward to him coming and keeping us bug/insect free.Service: Hornet & wasp extermination
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September 2023 by Judy Hunter
Logan is just the nicest and patient person. I had several issues and he spent the time to investigate and treat them all. He has a great personality!Service: Hornet & wasp extermination
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September 2023 by Susan Crum
The guy that does my house is awesome. He’s very professional, kind, polite, and honest. He explained any questions I had without making me feel stupid. He explained everything he was doing.Services: Rodent extermination
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September 2023 by Julie Carper
Appreciated the technician coming out at our convenience on Saturday. We work during the week and cannot be home for service. We were told the current leadership wants to discontinue Saturday appointments. If that happens, we will cancel our service and find another company to provide the service.Service: General pest inspection
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September 2023 by Christopher Ayling
Orkin man showed up, name was Storm and he was very friendly and very professional. No issues whatsoever and conducted small talk as well as explained everything he was doing to me as well as any precautions I should take. Definately recommend this company and service not only as treatment options but as a preventative measure as well.Services: Home inspection
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September 2023 by Kayla Hatfield
Very professional, extremely informative, our tech was amazing! Recommend this service by far! We’ve had another company come and didn’t seem to care but this company and their team does!Service: Cockroach extermination
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July 2023 by Kevin S.
I called Orkin this past weekend to schedule a service call because I had a large hornet's nest on the side of my house. I was given an appointment on Tuesday the 25th between 12 noon and 2 PM. I received a confirmation email the 24th of July confirming the appointment. I waited today until around 1:30 and called to check the status as to when the technician would be here and was informed that he was unavailable and I would have to reschedule for tomorrow. I explained that was unacceptable and they said there was nothing they could do about it. I called the corporate number and explained that it was unacceptable and they agreed but when they called the local office was informed the same thing that there was no one available to take this service call today. I asked about the $300 I paid to when I made the appointment. I was told it would take 3 days for a refund. Not acceptable!
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July 2023 by Christina Coulter
Great company, and I love having the same person coming every time.Services: Rodent extermination
