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January 2024 by Michael M.
I found them to be easy to deal with. After a rough start where I had to upsell the order myself, they did exactly what I wanted and the arrangement was beautiful. It was for a funeral and I got lots of positive comments from others there. I was definitely happy with the results. I was a little apprehensive based on previous negative reviews, so all I can suggest that you know what you want and insist on getting it. To their credit, they seemed to be sincerely trying to keep the price at a reasonable point, but in the end, gave me what I wanted, down to the custom printed ribbon.
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September 2023 by Kim Baker
Love this
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November 2022 by Will Crites
Very friendly and helpful people. ?
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June 2022 by James Marcum
Purchase flowers here often...
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May 2021 by Andy Grimm
Fast and friendly service!!
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April 2021 by Michelle weese
Ordered flowers for my Mom and Dad's 40th anniversary and was sorely disappointed. Tried to explain to them what I was expecting and the girl just argued with me about everything. No customer service or design skills there. I won't go into details about how awful the arrangement was because obviously they don't care about customer satisfaction. DON'T USE THIS FLOWER SHOP... Unless you just don't care about the quality of flowers or design you're sending to someone.
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April 2021 by Michelle W.
Ordered flowers for my Mom and Dad's 40th anniversary and was sorely disappointed. Tried to explain to them what I was expecting and the girl just argued with me about everything. No customer service or design skills there. I won't go into details about how awful the arrangement was because obviously they don't care about customer satisfaction. DON'T USE THIS FLOWER SHOP... Unless you just don't care about the quality of flowers or design you're sending to someone.
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April 2021 by Michelle W.
a minute agoNEW Ordered flowers for my Mom and Dad's 40th anniversary and was sorely disappointed. Tried to explain to them what I was expecting and the girl just argued with me about everything. No customer service or design skills there. I won't go into details about how awful the arrangement was because obviously they don't care about customer satisfaction. DON'T USE THIS FLOWER SHOP... Unless you just don't care about the quality of flowers or design you're sending to someone.
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May 2018 by Theresa Spencer
Friendly help. Very nice. I had pre-ordered and just went to pick up.
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June 2014 by Kim M.
I have used Walker's Flower Basket for years. I have never been disappointed! They are a great family owned business who caters to their clients! Recently I just used them to do my wedding. Being an older bride I wanted something different and they delivered and then some! Thank you for a beautiful and memorable wedding! You guys are AWESOME! Kim Mc
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February 2012 by Jason R.
Avoid this florist! I placed an order through FTD.com to be delivered on Valentine's Day, the driver attempted delivery no one was home, instead of leaving the flowers for which I had already paid, the driver took them back to the shop and the owner/manager told him to put them back out in the front cooler and resell them!!! Of course she didn't volunteer this information until I questioned her why she couldn't arrange for the delivery on 2/14 (I was speaking to her prior to 5PM and I live 5 minutes from her store), she said the driver had been delivering since 7AM; I then offered to come and pick them up, but she refused to let me. I asked what reason she could have not to allow me to pick them up (at this point I assumed that she was telling the truth that the driver had already ended his shift). Out of frustration she finally admitted that she told the driver to put the flowers in the front coolers and re-sell them!!! She sold the same flower arrangement to two different customers! I expressed my disbelief and disappointment with her actions, which may be illegal, but is definitely unethical. I told her I was going to notify FTD to ensure they know what type of florist with which they have a contract -- she hung up on me. I have ordered flowers through FTD many times over the years, the is the first issue I have had with a florist, this is also the first time one of my orders have been sent to Walkers Flower Basket. This is an unscrupulous business, which operates in a completely unethical and anti-customer manner.
