AutoZone Auto Parts on Viand St in Point Pleasant, WV, is a top retailer of auto parts, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers have praised the store's outstanding customer service and friendly atmosphere. Employees are noted for their willingness to help, even with small tasks, making the experience welcoming, especially for those who may not know much about cars. Many have shared positive experiences, such as receiving assistance with spark plug replacements and other repairs. However, there have been some concerns regarding store hours, with instances of delays in opening. Overall, AutoZone in Point Pleasant is recognized for its helpful staff and commitment to customer satisfaction.
I was on my way home and had a long drive. I had no oil or coolant left in my car and it was acting up. I was honestly pretty scared but they helped me add the oil and coolant to my car because I had no idea what to do. There were 2 nice ladies and a gentleman working that day. I made it home with no problems. You guys... read full comment
June 2026
My windshield wiper flew off and Patrick came and helped me! In the rain
October 2025
Absolute life savers, helped me get a new battery and installed it. Being a young woman 7 hours from home with a busted battery sucks majorly but the service I received was compassionate and beyond helpful I am so grateful. Special shout out to Nick!
