Home Improvements near Ranson, WV

“I want to share my wow experience and about employe name Thomas at the Ranson Home Depot.
I was pulling over to Home Depot parking lot, there were not very many cars, looked like the store was closing, Thomas approached me, I asked him if they were open, he said no we just closed, but what were you looking for? (Time was at least 8:10pm, on Sundays they close at 8pm) I told Thomas, I was picking up my online order. He told me to park and he could assist me it shouldn’t take long. I got my package, Thomas loaded it on his shoulder and carried to my car.
My mind was blown, I have not experienced anything like this ever!! (I just came from Aldi, where doors were locked at 7:55pm when the store closes at 8pm..)
Just wow!
We need more people like Thomas, humble, happy (you don’t find very many people too happy at the end of the shift). I hope Thomas will be recognized, for his actions!
Thank you so much, for making my experience unbelievable!”

“Ordered a natural gas heater last night for the upcoming winter storm in case the power goes out. Was going to drive an hour this korning to pick it up. I got an email stating that my order was ready for pickup first thing this AM.

Before I could leave the door, an associate called and informed me that a natural gas heater was different from a propane one and I would need a conversion kit to run it on propane. She wanted to make sure I was aware of this and also aware that they didnt have any and ut would be impossible to find. She was right, I couldnt find the conversion kit anywhere for sale near me or online for the next week or 2. She saved me 2 hours in the car and my sanity of having something I couldn't use. The stores I'm used to would not have been proactive and would have wasted my time and sanity. Thanks guys!”