AutoZone in Ripley, WV, is a well-known retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly and helpful staff, who are quick to find the right parts and provide knowledgeable assistance. The store is consistently clean and organized, making visits pleasant. Many reviews highlight the staff's dedication to helping customers troubleshoot issues like check engine lights and dash warnings, often providing detailed explanations and printouts to aid in repairs. Orders placed online are ready quickly, and the return policy is considered excellent. While there was a minor inconvenience when staff initially claimed a part was out of stock despite previous confirmation, overall, AutoZone is recommended for its friendly service, efficient parts finding, and helpful advice. The store is a reliable option for vehicle owners needing auto parts and assistance.
Great service. Chris is always professional and helpful.
August 2023
Very professional, very helpful Auto Zone. These people were ACTUALLY ABLE to get me a starter for a Club Cadet UTV. And next day to beat it all. Which was surprising. An Auto Parts store, GOT ME A STARTER for a Side by Side. I dont know if all locations are the same, but the store in Ripley WV pulled off the unexpected.... read full comment
August 2023
Could be better could be worse they tried telling me they didn't have a belt in stock that I had called about the day before when they told me that they had a ton of them in stock
