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August 2023 by Kleigh Deubert
10/10 experience with the nicest team. My boyfriend and I were traveling to NC when we heard a pop sound and my 2019 ford edge had a difficult time accelerating. We pulled over and saw this Ford Dealership was only 6 miles away so we made it there and we’re greeted with kindness and compassion (which eased my nerves because I was super stressed).The team let us know that it may not be a quick fix but they would do what they could. While I started to call some rental car companies they got my info and went to take a look. About 30 min later I was about to book a rental car when one of the service men came in and let us know the car was fixed. The turbo tube had disconnected and they were able to fix it! I gave him a huge hug and jumped up and down- They wished us well and sent us on our way! I cannot thank you guys enough for saving the day and for being so kind to us. Thank you❤️❤️
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August 2023 by Megan McCarley
We purchased a 2018 Ford Eco Sport from Dutch Miller in Barboursville (love them). We had the vehicle 4 months & put less than 100 miles on it & it broke down during travel. It was towed to Ripley Dutch Miller Ford where it still lives…since April. We called several times for an update but apparently there were MANY cars ahead of ours. In June I called & asked for an update. They said it needs a new engine but couldn’t give me a timeline. Desperate, I let them know we were having a baby at the end of the month & already have a toddler & really need this second car but that didn’t matter. Today, we called & asked for an update but the gentleman who answered the phone was unable to give us one. It has been 4 months & we still don’t have an idea when we will get this vehicle back. We are struggling to make payments on a second vehicle we can’t even drive. I’m at a loss.
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July 2023 by Dylan
Great experience. Scott (salesman) was extremely knowledgeable and very honest and up front. I'll definitely be back when I need a new vehicle
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June 2023 by Nathan Fowler
Great Service and really easy to deal with when it comes to vehicle needs. They listen too what I was needing and they were able to help me purchase a new Ford F-150 Supercrew
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January 2023 by EVA FRANCIS
We purchased our used 2021 Ram truck here in 2022 and received excellent service. Our sales man was David Francis, and I feel he negotiated a good deal for us. When it came time to pick up the truck, it was detailed inside and out with fuel in the tank and a new state inspection sticker. The dealership took care of all paperwork and we received our registration from the state within weeks.I would not hesitate to contact David Francis aka ' the Old Dinosaur' to help me purchase a new vehicle here again.
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January 2023 by Brett Allman
I was able to schedule my vehicle the next day to get the oil changed, tires rotated, etc.
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January 2023 by E FRANCIS
We purchased our used 2021 Ram truck here in 2022 and received excellent service. Our sales man was David Francis, and I feel he negotiated a good deal for us. When it came time to pick up the truck, it was detailed inside and out with fuel in the tank and a new state inspection sticker. The dealership took care of all paperwork and we received our registration from the state within weeks.I would not hesitate to contact David Francis aka ' the Old Dinosaur' to help me purchase a new vehicle here again.
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December 2022 by Carlee Stiles
This dealership went above and beyond to make this an easy buy! We drove over 2 hours to get there and when we walked in the door they had everything ready and waiting for us. Lane helped us meet every need and answered all of our questions! Super personable dealership and great employees. Not a bad thing to say about our experience. Will definitely recommend them to anyone!
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December 2022 by sadie
Dylan Osborne was my salesperson. He was quick to reply to my vehicle inquiry. Once we moved forward with the sale it was a mostly smooth process and communication was timely. I was not given the cost of the LoJack and warranty until signing but they did come down on the delivery fee which I was happy with. I am very happy with the Expedition we purchased. One issue I did have was that it came with a smoke smell which was not disclosed to me (I would have liked to have been made aware of that since I purchased sight unseen and I am sensitive to that). However, they did purchase an ozone generator for me which removed the smell and so far I am very satisfied. I would purchase from them again and would be glad to work with Dylan should I have need of another vehicle from their dealer.
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December 2022 by Sierra Helton
I recently got my jeep from Dutch Miller Ford of Ripley. It was an amazing experience. I worked with Dylan Osborn who went above and beyond for not only me but also my father. He spent a few hours showing us vehicles at both dealerships for my father while also arranging for the jeep to arrive after detailing. He was extremely patient and kind through the process. He was not pushy like some salesman in any way. The whole Dutch miller team was amazing and kind through the process and did everything in their power to help me find my dream car. 10/10 experience.
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December 2022 by Rich Motzer
Want to thank my salesman Lane Flesher for the great buying experience at Dutch Miller Ford in Ripley. He went above and beyond to help us find the New Bronco we had been searching for and helped us get it at a price we were happy with. He even followed up with us after the sale to make sure things were all good. Will definitely refer friends and family to him.
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December 2022 by Dylan Osborne
My dad and I came in to buy a truck and my car buying experience was amazing! My wonderful salesman Jason Durback made it a really easy process and did everything he could possible to make us feel good when buying my first truck! Big shout out to him and Aaron for the great experience and I would recommend everyone to go and deal with Dutch Miller Ford in Ripley!
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December 2022 by Brian Reynolds
I bought a vehicle from Dutch Miller Ford I. Ripley. I had tried to deal with my hometown Dealers in Marietta Ohio, with no positive results. I can’t say enough good things about the buying experience At Dutch Miller with Lane my salesman. Lane has went out of his way to message and call me several times asking about my satisfaction with the truck I bought.Any issues I’ve faced with titling and licensing out of state, I’ve been able to call and get help with in a friendly and quick manner. Everyone there has been great.I greatly recommend Dutch Miller and Lane!
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November 2022 by David Alderman
First time dealing with these people. The advertised amount for the truck was 10k more after I drove an hour and 45 minutes on the only day off I have till thanksgiving. Then on top of the ridiculous price they had on the F250 XLT they offed me 64K for my truck and trade in is 70-75k verified by another dealership. If your doing business with this dealership do your homework or they will rob you. I sent an email to Ford corporate and got a call back before I could even get home. They was really happy I took pictures of the sticker and the markup. I was told by the rep. That dealers like this will not be receiving new fords in the future and encouraged me to tell my friends to contact ford directly with proof of ford mark ups at crooked dealers. I have ALOT of friends. IBEW strong.
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October 2022 by Douglas Cooper
2nd oil change on my Fusion there, they are doing great. I need tires and they worked up multiple quotes and gave me advice on how to get the best discounts. Great service and awesome staff. I have already recommended this store to friends.
