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March 2024 by Melanie King
Have gone 3 hrs running. First was incorrect, second repaired it, third wanted $600...No.
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April 2023 by Michael McCartney
Wasted my time. I went in for my appointment and was told they could not do my taxes because I do not have my paper Social Security card. I am 66 years old. I lost my SS card in 1974 while I was in the US Navy. I have never had one since. I have never even been asked for one to get my taxes prepared! I have filed my taxes every year since 1974 and generally have someone prep them for me, never an issue before today at Jackson Hewitt. I have been receiving SS since last November. They know that my number is accurate. I do not have time to find and visit a SS office (the only way to get the card) before April 15th. Thanks a lot. Guess I go to the other guys.
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April 2023 by Lisa Crites
Our taxes overall was fine but the woman who did them acted as if we were a bother to her. My husband asked her a question and she did say a word, she just pointed at a sign! I rarely complain but she was just rude.
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April 2023 by Paul M. Clark
Very professional employee. (Grace was her name I believe). Very helpful.Satisfied with service.Price was a little expensive.
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March 2023 by Tammy Prete
Wonderful! She was fast and efficient and very friendly
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March 2023 by Dave Cady
Jackson Hewitt did a great job of preparing my taxes this year. I will be using them again next year
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March 2023 by Nicole Roberts
She explained everything and was very helpful and nice
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February 2023 by Joan Steuer
I am disgusted with the filthy language your company is putting out there in your advertisment for services. You thought you were very cleverly tricky. But you are not funny at all.
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February 2023 by Tracie Frederick
Such a good experience @ Jackson Hewitt with Ariel! Highly recommend?
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March 2022 by Charles Harding
It's so convenient for my wife and I and the service is really great and quick and they really explain everything to you so you can understand I would recommend them to everyone!
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February 2022 by Shawna Camp
Went on a whim today and Tina Klemm was WONDERFUL to work with! She explained everything to me and was able get me money I would have otherwise missed out on. Will definitely be back next year.
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February 2022 by Kayla Boyd
Lady done my taxes very long term tax professional her is( Rita) blizzard drive parkersburg office she nice but more worried about other customers coming in then my appt I had very rude I. A 10 year customer makes me wanna go somewhere else !
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February 2022 by Tina Klemm
Tina is kind and friendly she talks to people which helps us relax!
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January 2022 by Ashley Knicely
They are really good at what they do the women I had done a amazing job she showed me what all she was doing and explained everything to me I will definitely be back to Jackson Hewitt
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February 2020 by Trefor Cook
Stacy was very helpful and informative. She was patient and took the time out to explain what she was doing and gave me numbers and estimates within 10 minutes of walking in. Overall very pleased with my experience. 5/5
