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March 2024 by Jeffrey Davis
This used to be a decent Goodwill. Now, the prices are outrageous and the products are just garbage. Everything good is sent off to be sold online. I used to go in most everyday. Now, I’m not going back.
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January 2024 by hailey barclay
I have been going to goodwill since I moved up here that was 16 years ago the people are nice most of them and the prices were extremely high but there is one person their that always gets an addtiude with anyone like 1 days ago 12/29/20023 the women was getting an addtiude with me over a bag of stuffed animals because I told my sister to go pick out a stuffed animal and that's when she got an addtiude with me and told they don't sell one stuffed animal they sell them in bags and i said oh like the store rio mall and I told my mom that rio bagged there toys too and i wasn't even talking to the worker about the other store because the other store also bagged there stuffed animals and I was talking to my mom so that's when said the worker said no that's not how we're doing it, but once my mom said something to her , her addtiude changed quick and it might be stupid over a bag of stuffed animals but there is no reason for someone to talk to another human being like. That over toys are saying something about another store and another thing is the bag they get all the stuff donated too them and now there saying when you buy stuff you have to waste money to buy bag too and if you don't you have to carry everything out
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July 2023 by Tara White (Nurse Terra)
I love this Goodwill. I love them all, and always find something different at each one. I don't like the fact they ask you to "round up" but they can't even give you a cheap bag for your stuff. GREEDY.
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July 2023 by That Girl
The staff are wonderful people and very helpful. The prices are good on most items. Very clean and organized store.
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December 2022 by jess ault
People shop here to get a good deal on prices. However, inflation must have hit this store with a vengeance. 10.50 for a pair of used rain boots,not in perfect condition. 9.00 for a pair of used jeans???? Come on, you are Goodwill,not a designer consignment store. I haven't bought anything the last 2 trips because it's ridiculous. I'll go to Gabe's and get something brand new for same or cheaper. Not to mention you have to bring your own bags now.
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September 2022 by Joyce ham
Nice deals sometimes
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August 2022 by Billy S.
Overpriced, poor quality, not well thought out stores, things not put away properly, people are grumpy, all products are donated and should reflect that price.
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April 2022 by Kay Holland
Over priced . For second hand goods
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January 2022 by Jack Houck
Been shipping at Goodwill for 14 years making our rounds to Romney, Keyser and Cumberland . Romney store is by far the best managed store. Don’t see staff rotation, which speaks volumes about the management team in this store. store is clean and organized. Everyone is super friendly and very helpful. A few items now & then are high for this area but all in all they are very good.
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July 2021 by Darren and Michelle Brill
Always find good deals, love this store
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May 2021 by Nita Ostroff Tyson
Well organized and clean. Staff is pleasant. We miss that old jewelery though!
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December 2020 by Clark Roberts
Clean building and friendly staff. We always check in when we are in the area. Never know what you might find. Great place to find picture frames and knickknacks.
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November 2020 by Mia Martin
The lady was nice but the prices were very high and they didn’t really have much except for clothes.
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October 2020 by Arianna Pownall
Overall for good will its okay, but compared to larger city good will, they dont have the deals, prices or selection. For local thrifts i prefer the second hand store in romney on main street.
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June 2020 by Darlene Taylor
IT WOULD BE NICE IF SOMEONE WOULD ANSWER THE PHONE!!!
