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August 2022 by Brye Pyne
Very rude customer service from a lady today, was trying to return a dress that the zipper broke on the day I bought it! Went to take family pictures it broke as I was zipping up the dress to leave. Had to quickly rush and change dresses as I was in a rush for pictures. Of course I threw the tags away because I was sure this dress fit as I tried it on in store! The zipper was cheap, I had my receipt but no tags because my boyfriend had taken out the trash by the time I got to return the dress(one week after because I had a sick child). The lady treated me very rudely due to me not having my tags and acted like I was committing a crime for wanting either a store credit or a return. She rudely said she would do it but “next time I should probably not throw my tags away” so I took my dress back and left, due to rude customer service. I will not be shopping here anymore, which is sad due to it being one of the only clothing stores in our area. If your product broke you should atleast KINDLY offer a exchange because the money would still be going to your business. I’ve worked customer service for years and that is not how you treat someone who spends plenty of money at your store.
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March 2022 by Pamela Miller
great staff , great prices , clean , friendly
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February 2022 by Tabitha Trout
I love their clothes. They reasonably priced, on name brand clothes like Addias, Puma, champion, etc. And they usually always have pretty good sells going on... And the workers are nice and extremely helpful.
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February 2022 by MK S
A nice selection of woman clothes
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January 2022 by Leslie Baker
Good selection on the apparel in this store. The employees are friendly and willing to help if needed. The store is always clean and organized and the shelves are always stocked with a variety of clothes and other accessories. The prices are great.
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January 2022 by Regina Vance
This place has very friendly staff, good quality clothes and a pleasant atmosphere. I would recommend this clothing store
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January 2022 by Jessica Meadows
Frequent sales. Decent quality and selection. Friendly staff.
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July 2021 by Savaial Addams
This is a store for trend-influenced teens with no weight problems whatsoever. I don't know how they stay in business in my area, as most of us are older and heavier.
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July 2021 by Brin Terry
Horrible customer service
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May 2021 by Cathy Vinson
I love there clothes and prices
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April 2021 by Kevin Berry
Very rude service
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February 2021 by Mona Burdette Whitt
Find nice clothes, decent prices actually. And can find some really nice clothes on sale
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February 2021 by Katie Buzzard Sharp
I love Factory Connection! Always so many cute things & the best customer service ever!
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December 2020 by SeaVixey 999007
When I use to shop here I always found beautiful clothing and jewelry. Now that I have moved I miss shopping here. 100% recommend people shopping here.
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November 2020 by Selena Fields
Lovely atmosphere, very nice, friendly customer service. Beautiful items to choose from. Great priced☃️?☃️
