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June 2025 by ELJ4
Rented with Apex for over a year, in the same building with them. Never had a problem, Crystal in the office was wonderful to work with, Steven saw to anything that needed fixed. Apex reported my good rental payment record to my mortgage lender when requested, and my entire experience with Crystal, and all of the Seacrists have been just superb. They are a credit to Shepherdstown.
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March 2025 by Leeann Mutchler
Apex is great to rent from. They have reasonable rates, and maintenance is very responsive. They leave you alone, no ridiculous random inspections. And they're also very nice to speak to. Any issue we have had (which has been few) they have been quick to help or correct it. I couldn't be more pleased.
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March 2025 by Ayrin Mathias
Our longest commercial rental with Apex has now been 5 years and we are very pleased with their professionalism and willingness to assist whenever we have an issue or question.
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March 2025 by rafael Mestre
Thank you Apex for the privilege to rent one of your units for the last five years. Your office immediately responds to all maintenance requests. The best is when you send Norman and Jeanie.
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February 2025 by Ashley Sadler Gomez
I must say we had a horrible start, not due to Apex but due to a fire next to us… Steve and his crew really stood behind us the entire way. They made sure we had what we needed.. We are a little over 2 years, we now have “3 commercial buildings” with Apex and we plan to only continue to grow our business! They have truly helped us tremendously! Steve, his wife, his parents with the the maintenance and last but not least we definitely could not have done this without Crystal, his office manager!! We have had few minor fixes, we put in a maintenance order and someone’s always there within 24 hours! Thank you Apex!!
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February 2025 by Amanda K
We've been with Apex for a few years, and it's been a great experience. Any small issues we've had were quickly resolved. Crystal has been especially helpful and easy to communicate with. We highly recommend Apex!
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February 2025 by Ashlee Damdar
We have been leasing from Apex for about seven months now, and have had a positive experience. Crystal is very responsive, and pleasant at all times.
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February 2025 by Alicia Daniel
We have been here for a little over a year and we haven’t had many issues at all. When we do have a complaint of any sort, they are able to handle it quickly and efficiently!
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October 2024 by Josh Phillips
Been a renter since 2018 and I have never had any issues they have been great to me I have had some issues and apex has been on it asap they have been the best place I've rented from over the years much love for this company Chrystal Has been the best person and has worked well with me !!
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October 2024 by Elizabeth Casteel
Anything that needs fixed is done within a timely manner. Very friendly people
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September 2024 by Bobbie Nardone
Thumbs down! They have a property manager who off the chain. She hangs up on people, she is extremely unprofessional, and the apartments are fixed in bits and pieces, Waited 3 months for smoke detectors and fire extinguishers. AT time the pipes would freeze, no running water our stove top only had 3 working burners for a year.
Time to move they will find any reason at all to keep your security. I do not recommend Apex. Trying to contact an owner or anyone professional was an epic failure. They have a unpleasant young lady who answers the phone and is just as unprofessional as the property manager. The owner does not seem to want to hear from tenants because Crystal and Jeri will not provide an email with the exception to the one they monitor!
Very bad experience. I am contacting the college today to explain what happened and be sure they do not recommend this rental agent! If anyone wants to see her text message replies just say the word. Parents do not trust putting your kids at risk living in these places. Also, window screens seemed to be an issue, not a safe place at all.
Terrible experience for your college students who are looking to get out and spread their wings.
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August 2024 by donna kuncl
I rented from Apex for a little over two years. I found them to be very pleasant to rent from. I never had not one single problem. The staff is very pleasant. If I ever find myself in a position again that I need to rent a place my first go-to is going to be Apex. I Highly recommend Apex.
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April 2024 by Jeanette Concepcion
There is a tenant that stays in c the car for 30 minutes wth her high beams on my apt windows. I told her that was disrespectful but she still seems to do it. Please solve this problem.
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January 2024 by Guy Man
Scam business, will take you to court and blatantly defy a judges orders. Never ever rent from these people for any purpose save yourself the hassle and the money. When a company has less than 4 stars on google with multiple reviews usually that’s a VERY large red flag. EDIT: Lost in court again they had to pay court costs, maybe they learned their lesson and will continue to operate within the bounds of WV state statutes
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October 2023 by russell vann
Staff was awesome. Helped me through the process of the application. Everything went very smooth. I'm very happy to be a tenant! Thank you.
