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“First time here and from now on this will be my auto repair and service business of choice. Very friendly and professional, excellent workmanship and pride in their work, and respectful of the customer’s time as well. I highly recommend Brown’s.”
“This is my FIRST time visiting. However, it won't be my last.
My review is lengthy because I want to share as much detail as possible.
TIREVILLE is conveniently located a short distance from the Rt 340 and Rt 9 intersection, just past the Hollywood Casino at Charles Town, WV.
TIREVILLE shares parking with the U-Haul store.
Tireville is run by the husband.
U-Haul is run by the wife.
There is plenty of free customer parking back there.
TIREVILLE supports ADA compliant access into the office and customer lounge area. Female and elderly non-threatening, safe environment.
The lounge is clean and free of debris and foul odors.
The customer service area has a front-facing monitor that projects the image the staff member uses for tire search, price guide, and total cost for the customer to see.
TIREVILLE is happy to provide the client the tire they want.
However, if prompted, the staff will be ready to share knowledge and recommendations on the most suitable choices for your vehicle.
The owner is very transparent on his pricing and is proud to support WV tire suppliers.
I was extremely impressed with the owner's time spent with me explaining his business, and I felt the passion in this Charles Town native along with his zeal to provide the utmost customer service experience.
Please help me pass on knowledge of this supreme experience with future new customers.
Old school service in the 21st century.”
“Best tire shop around
Mike and nick are awesome guys
Very honest and very good work and great prices
Highly recommend. My first and only call will be them. Yours should be as well
They did an amazing job on my aftermarket wheels/tires
Very knowledgeable
If you have expensive wheels and you want them kept nice go to them!”
“I am very impressed with this man's work he is very knowledgeable and he explains everything as he goes along especially if you show interest in the process of how your tires are done. I got two rear tires on my Mercury sable LS and he gave me a really good price. I am definitely going to use his services when I do the front tires on my car.”
“We got a flat tire while heading out on vacation and they replaced our tire so quick even though we got there 30 minutes before they closed. So friendly and efficient!”
“I order a new set of tires for my BMW X7 2023
They got tires delivered really quick faster them multiples shops around Frederick or Hagerstown
Also they didn’t request any down payment on $3000 set of tires prices was cheap from other shops as well Highly recommend this place Reliable and really professional.”
“Fast and friendly service. They got me in for an inspection when they didn’t have to since they were so busy already. Came in on a Saturday since I was busy during the week. They took great care of me and my car. Would recommend to anyone!”
“Our truck broke down during our trip, and we were towing a trailer. Jack and his team had us on the road within 24 hours. They also shuttled us to a hotel. Great people and service.”
“Had to get towed at 5ish in the morning and was brought to The tire shop. Thankfully Lincoln was in prepping for the day and helped me get some stuck lug nuts off so I could get my spare on and get back to my day. 100% will be coming back. Thank you guys!”
“Best service in the region, period. I have been a customer for over 20 years and have never been disappointed in sales or service. Always on time, done right the first time, and at a reasonable price. I would t take my GM vehicles to any other place.”
“I called AutoServ to inquire about my noisy steering issue. They fit me in the next day! I received back a long list of maintenance (mostly preventative) that they recommended for my car. It was overwhelming but nice to be able to look back at to ensure I am keeping up with things. I authorized them to fix my left/right control arm and to replace my back brakes. My car was done in a day and I picked it up from their convenient key box. When I drove my car around after I picked it up, the brakes were making a noise so I notified them and they fit me in the following day to look at them. Ends up that they needed to replace the rotors and brake pads again. They did so and corrected the issue for me. I picked up the car later that day and hadn’t had an issue since. I appreciate their willingness to make things right to get those repairs 100% completed. Everyone I dealt with there was extremely friendly from the people at the front desk to the mechanic I spoke with. The cost for the repairs seemed fair when I compared it to the cost of the parts/average labor costs. They also followed up with me recently to ensure everything was running smoothly. Overall, I am impressed. I am happy to report the problems I had for noisy steering (and my occasional squeaky brakes) are fixed.
Thank you AutoServ!”
“I brought our Nissan Murano in to get my A/C repaired. They worked with me and CarShield to get the repair done as quickly as they could, found a brake issue they also repaired and inspected my vehicle. I'll be coming here from now on.”
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“The staff of Cool Green Auto are top notch professional. Sudden failure of a brake line in a 2003 F250. They had the rear brake lines replaced the same day. Great service!!”