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July 2025 by Ashley Seitz Kramer
Quite a lovely place to stay! Booked it last minute & had a great experience. We checked in with a manager named Trevor, and he was so incredibly helpful & kind. Great views. Clean room. And they have a large refrigerator & a small kitchen. So useful! Highly recommend this place for the price point.
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July 2025 by Rhonda Smith
Nice place. The A/C unit was running loud and they quickly upgraded our room to make things comfortable. Bed was very comfortable.
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July 2025 by Kelsey Castiglioni
10/10. Cannot say enough good things about this place. Met the owner and manager while there and everyone was incredibly friendly. Would definitely get married here again and again. Jim Ed was amazing from first point of contact to even months later he is still the best. Would recommend for the perfect wedding or just to stay. Conveniently located close to the village and even closer to Western Territory.
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July 2025 by Yes Its Me
Very clean, great location, nice staff BUT please, please, PLEASE do something about the breakfast. Almost $300 a night and the breakfast had no eggs, sausage, bacon, waffles, or pancakes. Most people want some type of protein in each meal and the carb lover’s breakfast of muffins, bread, cereal, OJ and coffee was lacking. No other complaints about this place. I think it’s a win-win if they can make the breakfast improvements.
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June 2025 by Linda Hagens
I just stayed there only being there was nothing else available close to the Cass Scenic Railroad. Got there Friday & the person at the counter was nice, room was nice, & beautiful scenery. Was told Breakfast was at 0800 on 4th floor of lodge. Ate there Saturday nothing to write home but OK. Tried going to grab a bite at this one bar it was taking over by a wedding party
No problem went down the road had an awesome steak salad. Sunday waited til 0800 went up the elevator door opened girl mopping floor, asked her if they were serving Breakfast? She said yes to a wedding party? I said are they having Breakfast somewhere else? She said you can go to Subway? REALLY!! I went down the elevator went to the front desk told a man & lady who was behind there what was said . He said let me get Breakfast to your room. I told him NO I'm leaving please put the money for Sunday night back on my card. He kept saying we'll bring you Breakfast. I said I will not be talked to like that. Wedding or no wedding people should not have to be belittled. That wedding party might gave quadzillions of $$$ .. but they all go to the bathroom the same as others.
End of Venting!!!
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June 2025 by Lucy Perry
Very disappointed with room, had a portable air conditioner that we had to unplug to watch TV and step over to get into bed.
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June 2025 by Musick
Wonderful place to stay. Very professional staff with three good restaurants at the lodge.
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June 2025 by Carla Marsh
The location was beautiful. The hotel was very nice. Not very handicap accessible.
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June 2025 by Susan Thomason
If it is ski season this is probably the perfect place for you. We went during the off-season for a wedding and while the place was lovely there was nowhere really to eat. They did have a restaurant but there was a limited menu. The views were absolutely gorgeous.
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May 2025 by Charles Girard
Overall, we were very pleased with the hotel room—it was clean, comfortable, and well-appointed. However, we were disappointed to discover that breakfast was not included in our stay, despite our receipt clearly stating that breakfast for four was included. When we inquired at the front desk, we were told that breakfast is only provided during the winter season, which was not communicated to us at the time of booking.
We attempted to contact the manager via email to resolve the issue, but unfortunately did not receive a response. As we were traveling with children, we hadn’t brought any breakfast items with us and were caught off guard. Had the hotel clearly indicated that breakfast would not be available, we could have planned accordingly.
We hope the hotel will improve communication about seasonal amenities in the future to help guests better prepare for their stay.
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May 2025 by Pat Dittmar
Would love to have grab bars in the bathroom (us seniors have issues getting in & out of the shower) & somewhere to hang towels. Also couldn't get the coffee machine to work right. Would love a regular Keurig & regular coffee. Otherwise, it was a beautiful stay.
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April 2025 by Nadeem Qureshi
Excellent location and very clean room. will return again in summer.
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April 2025 by Luqman Danawala
Exceeded every expectation in all departments. Cozy, clean, and modern. We came in non-peak season where there weren’t a whole lot of stores you can go to - Jim provided us with detergent and coins to ensure we had clean clothes. Stellar customer service.
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March 2025 by Lee Castiglioni
Best wedding venue ever! It was an amazing weekend! Owners of hotel and Touques, Kristin and Dave were wonderful. Jim Ed was so organized and professional he made the entire weekend stress free. All staff, accommodations, and food were exceptional. Thank you all!
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March 2025 by Jean DiNapoli
Great location, great staff nice room. Walking distance to the slopes and restaurants. Highly recommend.
