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March 2024 by Bill Drewery
Perfect at the
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February 2024 by Jude Murphy
Out of hot chocolate and all pastries and breakfast meals. Once we ordered it took 30 minutes to get our drinks. Would not
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February 2024 by Tim Schilling
If you like waiting 30 minutes for coffee, then this is your place. With no real other options in the morning this is about it. Just bring your coffee and make it in the room. The quality is okay, nothing special. The issue they have is that no one seems to really want to take the register. there are a ton walking around and paper shuffling but only 1 register and the line never moves. Granted there are quite a few people ordering for several people but they need to have a few more on registers or have the ability to order mobile and pickup. 1 star for the location and 1 star because the people seem pretty friendly.
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January 2024 by Kathryn K
Worst Starbucks I have ever visited!!! This one is licensed by snowshoe and well the quality and service suck, and that’s putting it nicely!Expect 30-60 min waits, for then to be out of a lot of things, and to advertise that they take Starbucks rewards and don’t! O and the prices have about a 25% upcharge. O want water, it’s not free here (even though it is at their other restaurants!). Have a dietary restriction - proceed with caution! Folks before me ordered non fat lattes. I asked for 1% milk for coffee since their creamers were “ask barista”. Was told they didn’t have nonfat/skim, 1% or 2% yet they were taking orders and making non fat lattes…
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December 2023 by lauren lee
all baristas besides the cashier were racist and extremely rude. so. much. ATTITUDE! don’t know how management trains them but it doesn’t seem like they care at all, it’s a disgrace to call this place a starbucks I’ve never been treated like this at one.
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December 2023 by Jesse Caszatt
Unless you enjoy being terminated and forcibly relocated with no reason or explanation; and/or taking your business to a location that engages in this type of behaviour regularly, steer clear. Manager and baristas are great though. Try to avoid the snakes! ?
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December 2023 by Oak Black
A mean young lady with a septum ring called me racial slurs! I do not enjoy being called the N word while I’m just trying to enjoy my coffee and breakfast. 0 stars if I could.
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December 2023 by Nova Joestar
If you enjoy following all rules and procedures only to be terminated due to such a magnitude of incompetence that it warrants a National Geographic style documentary, this is the location for you!
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September 2023 by Jack Shine
This is the far worst Starbucks on this planet, in fact if it’s a Starbucks because all the cups, utensils and napkins they are using are of Starbucks, upon asking why most of the items are not available, we were told that it’s not Starbucks.First of all Starbucks doesn’t franchise and calling themselves Starbucks is shame on them. Starbucks should really close this location in the first place. Customer service is a joke and it looks like a norm here. Starbucks take pride in their customer service but this particular Starbucks should receive minus million point on customer service. Rude and highly disrespectful and unprofessional, asking my wife for a SSID to prove that it’s her using her own CC. shame on you and shame on you for using Starbucks name. Please go ahead and fire everybody including the manager in the first place. Obnoxiously rudest people, please go and learn some etiquette or attend some classes where they teach you how to respect a another fellow human. We are customers and not some wild animals the way guy treating us. You should be close down and if the corporate is even bothered seeing this review and others than they should get the gist of it.
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May 2023 by Ron Duncan
Stayed in Snowshoe over the weekend and was well taken care of every morning at Starbucks! Staff was great and the environment was laid back. Added bonus of having great cell reception and internet here while being on a mountain.
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March 2023 by Lisa Mason
It was extremely windy and rainy last nite so I was very happy to see there was a Starbucks in the village so I could get a hot drink to warm me. However, even though the website says they're open till 8 pm, they had the closed sign up at 6 :( I've noticed a lot of restaurants have different actual hours than posted online. I recommend calling ahead.
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March 2023 by Brandon D.
As I was ordering my coffee the staff was complaining on how dirty the conditions were behind the counter almost threw my coffee away ha ha almost
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March 2023 by John J.
They just tried to charge me $6.54 for a grande Pike Place coffee. That's not what it cost for my first 3 days here -- it was about $4.03 -- but that's what it cost today. I am told that anything more than a "splash" of half-and-half has an extreme extra charge. Never before in my life have I encountered this. I am stunned. I hope Mr. Starbucks reads this. There are many other places on the mountain, and in the village, to get coffee. Wow. Someone else (with 3 little kids) just left empty-handed because they apparently charge for water here. This is just REALLY bad publicity/image for Starbucks. I hope it is corrected, as I used to really like Starbucks!!! Finally, the hours at this location always vary (I have owned a condo on the mountain for 20 years). Currently (March/ski season) they close at 4 pm every day except Saturday and Sunday (6 pm). You should check. In the shoulder seasons the hours can be different every week.
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February 2023 by Darrin V.
Most Starbucks will make/serve a pour over. This location does not offer pour overs. Pike's Place blend was nearly adequate.
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January 2023 by Valerie Young
Slow, rude, lazy... This corporate coffee shop needs to get out of here and make room for a local, caring coffee shop.
