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December 2023 by Mr. Mister
I don't think this is a Truist thing as the service at this branch has been going downhill for a long time, since before the switch from BB&T. I still pull through out of convenience but only for matters that are obviously clear and they don't have to be bothered by talking to you. I find myself taking the longer drive to two other branches in neighboring communities.The staff do not fully listen to you and often make you feel like you're stealing your own money. I don't think they like people. If you enjoy being talked down to and repeating yourself, this place is for you. The word grizzled comes to mind.
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November 2022 by Christy Tome
Before they became Truist it was a terrific bank but since then things have really gone done hill. A few of the bank tellers abuse their authority and are rude. All they care about is placing holds on your checks that you deposit. My most recent deposit I have put at least 15 checks in from this certain company and now they have placed a hold on it. I think that they are desperate to make money because we all know when a bank places a hold on the check they get the daily interest from it. I also have two other checking accounts with two different banks and I am definitely considering closing my personal and business account with Truist.
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August 2021 by Amanda “manda” Edwards
???? THIS BANK IS TERRIBLE WITH HOW THEY TREAT THEIR COSTUMERS ????
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December 2020 by Michelle Johnson
Over charged over draft
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February 2020 by Michelle Cervone
Over charged over draft
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July 2019 by MICHELE CARTE
JUST OPENED A ACCOUNT AN SOMEONE OTHER THAN ME USED IT AN NOW I CAN'T GET BB@T TO CLOSE THE ACCOUNT I HAVEN'T EVEN FUNDED THE ACCOUNT YET !!!!!!! THEY STINK THERE ALL ABOUT THE FEES
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April 2019 by morgan runyon
This place is awful. Needed help fixing my account the lady that dealt with me was rude as hell. She treated me like I was trying to steal my own money and wouldn't accept my ID as proof of me being me and wanted a birth certificate, which I totally carry on me all the time. Went to another branch and they fixed my problem very simply instead of doing what this miserable excuse for a woman did by deciding I wasn't worth her time. She very strongly had me considering a new bank.
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February 2016 by Glen Cook
THIS BRANCH IS GREAT! ONLY ONE I WILL DEAL WITH. BB&T AS A WHOLE IS TERRIBLE.
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January 2016 by Amber Payton
We have banked with them for years and anytime we have a problem they are always there to help. Thanks BB&T!
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December 2015 by John Giroir
Good bank, lots of local branches, good customer service.