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March 2024 by Ryan Kirkpatrick
I have lost my debit card so I use cash app or Apple Pay as my means of funds and with that being said, I don’t usually keep money in my checking account and I have a notification every time it dips into the negatives due to auto pay being set up on the main account. After providing screenshots that I used an instant transfer in the morning that didn’t deposit until the next morning after, I sent proof that City National had received my money yet still charged me with a paid item fee for two days straight despite them receiving the money that same day as soon as the charge took out. There was no collaboration to help assist the customer, even after trying to provide screenshots and documentation with proof. Officially done with City National. They have terrible customer service.
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February 2024 by Debra Mathias
Warning, don’t go here. They’ll say that you swore cuss at them but they don’t have proof but you do then they tell you you’re banded without even giving you a letter or anything. I will never use this bank again and I will let my friends never use this bank. this bank worldwide is unprofessional unrespectable to its customers. They even banded my daughter when she’s not even a customer
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December 2023 by derek
They are the best at Walmart Southridge best banking experience I have had in 30 years
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July 2023 by Flower Child
I bank with City national. I'm saddened by the fast y'all close at 12 on Saturday. Used to b 4. Woodforest, I just found out open till 5. I'm gonna change my bank.
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July 2022 by Karen Bragg
Friendly employees. Easy access at the local Walmart.
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June 2019 by Hailey Stephens
One of the best locations I've ever dealt with. They have some of the nicest ladies there!! I go out of my way most of the time and pass up several city national banks because of how much I like this one. Thank you for all your hard work
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October 2018 by Greg Branham
There really good at what they do. 5 stars
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January 2018 by Nic Selman
Great staff at this location.
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July 2017 by George Anderson
Such a convenient location, and open later than the others. Friendly people who'll get you in and out quick. And they are willing to explain anything you don't understand.