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September 2023 by David B.
Would give them 0 if I could. DO NOT PURCHASE ANY VEHICLE FROM THEM!! They are the worse people ever to stand behind their vehicles. I purchased a 2023 Forte from them. It only has 9000 miles on it and electrical system went out. Almost caused a semi to rear end me on interstate. I had it towed to them and they refuse to give me a rental. Said they have to make sure it's under warranty!! It's only a yr. old. I have had to miss work. I checked with a rental company and it's over $30o for 4 days and they are not sure when they can get to it to even check it because there is 17 cars in front of me!! Sounds like they need to be shut down by the Attorney General. I have messaged Chris Miller and he won't even answer me. He's definitely not getting my vote for Governor!!! If he can't run a business any better then that he sure doesn't need to be governor!!!David Botkins
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June 2023 by Latasha Nelson
Previously I left a 5 star review as I have purchased two vehicles here (2020 & March 2023) but my mind has since changed. The only thing good about this place is the salesman Ryan Graley, period he is great!The finance department, I can’t even put it into words. It’s currently end of June & im still waiting on money owed to me from this establishment & this department doesn’t know which way is up & which is down. Makes me feel very uneasy that these people have my information & can’t handle simple tasks such as writing checks & mailing them. I would explain the whole debacle on here but frankly, it’s unbelievable how honestly careless they have been & im tired of repeating it.
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May 2023 by Lindsay Angel
Travis was AMAZING to work with. I was going through a hard time personally and he made sure to get me the best vehicle I could buy. He was honest and even texted me later to follow up to see how I was doing with the vehicle. If you go, DEF ask for TRAVIS!!!!
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May 2023 by Roy K.
This is actually for Dutch Miller Jeep. Very poor service after you purchase your vehicle from these people. Chris Miller is going to make a run for governor of West Virginia, he will not get my vote just because his company will not back up the product you buy from these people.
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April 2023 by Scott H. Thorp
Planned to fix Hyundai and hand down to son and buy a new one so I called Dutch Miller in Huntington for repair appt. They ran the VIN # and assured me it was covered by recall and scheduled appt. Dropped wife off at work, showed up on time and was told it wasn’t covered by recall and they would charge me diagnostic fee and repair fee. Totally unacceptable service and treatment of customer. No way to handle people so I left with no repair :(.
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April 2023 by Craig Grose
Where I got my 2022 KIA Forte G.T. 2.And I love it...
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April 2023 by ashley shaffer
Horrible service, I bought the car and weeks after car broke down no returned calls after leaving several messages invested tons-of money into the car!! Not honest!! Sold a lemon to a single mother on a budget!! Definitely would not recommend this dealership!
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April 2023 by Brittany Taylor
We had an awesome experience at Dutch Miller Kia and our sellsman, Chris Watson was so helpful!
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April 2023 by Chelsy B.
I was so nervous to go buy a car. But Travis was so kind and helpful in helping me find a car I loved for a price I could easily afford. Tyler, Travis, and the finance department was made this the BEST car buying experience!
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February 2023 by Nathan Cunningham
From their online store I ordered some OEM KIA accessories for my 2023 Forte GT and these guys had them at my door within a week and had the best price for the sunroof visor I was looking for.
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February 2023 by Tyrone Foster
In and out in no less than 30 minutes very friendly and relaxing place while waiting gor car to be served free coffee and water while you wait, i never had problem with them and i would recommend them, for fast serviceand comfort , great job.
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February 2023 by Tracy ThomasLewis
I had a terrible experience at Dutch Miller Kia. I have credit issues and was told by their internet sales department to come on in and they would get me in a vehicle. I believed that they had already run the credit as I had completed the paperwork the previous evening. I got there and met with Ryan, who was very nice and he showed me a vehicle and we took a test drive. I wasn't really given a choice of vehicles. Then we return and he tells me we have to run the credit, much to my surprise. Needless to say I did not leave with a vehicle and my entire day was wasted all because of an over zealous internet sales rep. Procedures definitely need to be examined and amended to avoid situations such as these and that don't result in time wasted. I didn't mention previously, that we got pulled over by the police on our test drive due to the salesman forgetting to put a tag on the vehicle! Thanks to Dutch Miller and their upper management for their lack of response and their total avoidance of this entire review. This is why I will never return to this dealership.
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December 2022 by Joe Boadle
Very helpful service department, they took care of the 2 recalls on our car and we forgot to mention them at the last minute, but it was already done. Had a2pm appointment and we were out within an hour and a half.
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December 2022 by Hans Zuckerberg
Horrible dealer. Worst place to go if you are seriously considering to buy a car. They treat you really bad. Their prices are ridiculous!
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December 2022 by Rita Rectenwald
Kia dealer ship only was the friendliest and best group of people I worked with. I could not recommend the Jeep dealer or service. But both Kia sales and service have been greatly helpful and friendly.
