“Currently, I have a walking disability so Greg was kind enough to come to my car, get my key fob, fix it & bring it back. This type of customer care doesn't exist everywhere. Greg is a great rep at the Cross Lanes location!”
“Jonathan was prompt with time of appointment. He text to let me know he was on his way and arrived promptly. Jonathan was professional and fixed the problem right away. He explained to me exactly why the dishwasher was not working and did a couple test runs to make sure it was working and fixed properly. He was in and out of my residence within an hour. I highly recommend him.”
“This was our first time. We have a home warranty service - Jonathan did a great job gettting problem fixed with our washer and ordering the part. He then returned a wk later to repair it. The company was good at offering sooner dates for the return. My only vice is your time Frame is 8-5 and u wait all day unless ur lucky for 8am 😂
They communicate via AI only. I’m use to a technician calling at start of day putting us on the 8-12 or 1-5 slot. Other than that - my 5 stars r to Jonathan and his professional work”
“Earlier this year i had gotten my fan replaced in my PS4. Before i went to them, it sounded like a lawn mower in desperate need of repair. I took it to them had a 10 day waiting period and it was finished.
The staff was very accomodating and even give me a 6-month warranty in case anything else happens.
It’s now going on six months since, and I’m not having any other problems.
I’m happy to know that my PS4 was in good hands. They took the time out to figure out that the fan bearing went bad. So now my PS4 is more quiet, and im happy to have brought it in.
Thank you CPR staff.”