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November 2023 by Frank Hairston
This is a great environment and wonderful service. They price fairly and always willing to help.
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October 2023 by Alex Coleman
Very cool and down to earth owner would recommend to friends and family for anyone needing maintenance on there car.
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September 2023 by Ian Former
They referred me to a shop that could handle my situation and for that I give the. 5 stars!!
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July 2023 by Daniel Urbisci
10/5 stars! Steve and his team went above and beyond to save me in a tough spot, and can't thank them enough for the incredible service while passing through on a relocation roadtrip across the country. I was driving through Charleston, WV when my BMW 135i AC compressor and serpentine belt blew, which in turn killed my power steering at highway speeds. I quickly found and called European Car Service as my battery lost charge, and barely made it there to his shop shortly thereafter without needing a tow. His team was incredibly professional, knowledgeable and helpful - immediately assisting with overnighting a new AC compressor to get me back on the road to Utah to start my new job the following week (I had about 5 days left to drive from WV to Utah when the install was complete). Between honest advice, fair pricing, and their incredible hospitality (dropping me at my Airbnb on their way home after I dropped my car off), their shop is the best in town (and likely the entire state). If you need a BMW repair in Charleston, WV, this is absolutely the place to go. You may even meet a prior America's Got Talent winner while waiting for your car :)Thank you again for everything!
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May 2023 by Kim Staten
Excellent service!!! Very friendly, professional, knowledgeable, and honest. My car was limping along with issues that had several mechanics stumped. So, after hearing several recommendations for European Car Services, I brought it here; and, because of their expertise, it turned out to be a simple, quick repair, at a very affordable price. And, unlike other places I've been in the past, they repaired only what needed to be repaired and didn't attempt to add "extra" unnecessary repairs to my bill. Highly recommend!Services: Auto engine diagnostic
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May 2023 by O Miller
They went above an beyond in fixing my Porsche. I am a happy customer.
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March 2023 by Erica Lewis
Steve is very knowledgeable, honest and trustworthy. He takes very good care of me and my family every time we are there to have work done. If something needs fixed I can trust him an know that it is nothing more and nothing less and that is just what needs to be done. Paula is awesome too she is always there to greet you with a smile and have your paperwork and keys to you asap! Love them all! Best place in WV to take your car for repair!Services: General repairs & maintenance
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March 2023 by Olivia Moore
Very knowledgeable of vehicle repair. Best customer service I've encountered. Prices a reasonable, cheaper than competitors. Speedy repairs. Repairs done correctly, quality work!Services: General repairs & maintenance
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November 2022 by shawn george
Steve and the folks at European car service are the only people my family trusts with our vehicles. They are honest, transparent and always do right by their customers. Too bad I cannot leave a 6 star review or I would, cannot recommend them enough!
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September 2022 by Tom Robertson
My Wife and I have been customers of European Car Services for over 20 years on both our cars, excellent work and great people
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August 2022 by Kimberly McFall
Steve and his team are professional and very helpful. I recently purchased a car and they went through it meticulously, repairs were priced very reasonably and completed quickly. I highly recommend this shop.Services: Oil change
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June 2022 by Breana Ferguson
Most honest, reliable, efficient, and experienced professionals in this area. Rates are the most affordable for the quality of work they do. I will only be going to this business from now on for my auto work after several others in Charleston were giving me incorrect information & charging me for “inspection” that was unnecessary. Their personable service really outshines everyone in this area of the country.
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December 2021 by Anthony Jones
We have spent over 6000.00 and he has had the car for almost a year . EACH TIME WE PICK UP it comes back with another lite on. This had been the worst mistake of our lives. We have recorded every conversation we have had from day one and this guy is a liar and a fake He will have his day in court. The great thing about a credit card is called a CHRGE BACK. Don't be tricked or let your family member be tricked by this guy.
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December 2021 by EDWARD OPERATIONS
I brought a car to Steve a few months back a BMW 328 which needed lots of work Steve has been nothing but helpful to me and my family during this horrendous vehicle experience Steve now has the vehicle again and everything is set to be fixed by the time he closes for the holiday I'm looking forward to picking my car back up and journeying back to Florida knowing that European Auto has gone through the car thus far everything perfect very nice polite and professional definitely willing to go the extra mile to satisfy that customer thank you Steve I'll see you this week can't wait to get my car, stay tuned the car hasn't made it past sisonville and I am over 6 thousand in so we will see how this is handled this morning and I will be sure to fill you in this review has been modified from its original content, being that a man has his word and Steve has broken that we will see
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September 2021 by thomas montgomery
Called on a Friday and as soon as they can get me in was the following week. Getting a crankshaft position sensor changed and bringing the part.As soon as my engine cold I immediately took my car in. Price was about half of what I expected and they did a very professional job!As I was leaving I had a technical question. Even though the owner was busy he took the time to answer me. It's thoughtful advice was something that I followed as a do-it-yourself repair. It fixed the problem I was having with my car stalling... Great service and reasonable prices.I have a 1999 Saab 9-3 turbo. Most mechanics will not even touch my car. Not only did they fix it, they did a great job!Service: Engine repair