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December 2023 by Sam Richardson
Had to file an amended return due to incorrect advice from this location. Still have not seen that money almost a year since it was received by the IRS.
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March 2023 by Rita Pauley
H&R Block and my tax rep Judy Burgess in the South Charleston, West Virginia office made doing my taxes painless and efficient. Top Notch Services!
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February 2023 by David Thompson
The experience was great my taxes were done fast and I received every deduction
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February 2022 by michael hitchcock
Judy burgess was helpful, knowledgeable, dependable, and all around great as every year!
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February 2022 by Jesse Fulks
The years that I have got my taxes done there
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January 2022 by Ron Salisbury Jr. (Ron)
Your expertise.....professionalism..........and my success rate since having brought you my taxes a few years ago.
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April 2021 by Elizabeth Krumpe
Always request different tax preparer request never honnered
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April 2021 by Joseph Stanley
I made an appointment using their online scheduling tool. Receptionist find it and gives me the name of the rep who would help me. The rep says she didn't know she had an appointment and that she just called the other clients and asked them to come in. If course, they aren't there yet and I am but they opt to pass me off to someone else anyway. However, that person was eating lunch. After calling my wife, we agreed to go with another service for our taxes. I was not confident in their abilities. If they are that unorganized with something as simple as scheduling, how can I trust them with my taxes?
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April 2021 by Ron Salisbury Jr.
Your expertise.....professionalism..........and my success rate since having brought you my taxes a few years ago.
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April 2021 by Mike Kennedy
Excellent service by Pat Robert's as always.
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April 2021 by Joeann Crawford
The cost is too much. I may do them myself next year.
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March 2021 by ALICE DORSEY
Took too long to get my returns done. Original appointment was a joke!
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February 2021 by Karen Williams
I would never of thought that this tax office could be so cruel and hurtful. The one that had worked with me for a number of years hurt very deeply. All over something stupid. I will not be back at this H &R Block office.
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February 2021 by Kenneth Williams
I had an appointment that was made last year with Pat. They gave my appointment to someone else. They said I didn't confirm. How was I suppose to confirm when I was never texted or called. I felt that Pat betrayed me.
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February 2021 by Derrick Belcher
Great service friendly people
