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September 2023 by Laura Bienvenue
This was the second time I used Joe Holland Hyundai for repairs. The first time, they tightened my brakes so tight they were smoking just blocks away!The second time, they tried to upsell me for parts for five times the costs from autozone! Said it would be 4 hours. They had the car from 7am till after 4:30pm. Didn't follow the instructions given to them but did as they chose.Was charged $115.24 "sales tax," which is over 10% of the bill! Isn't sales tax in WV 6%?
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September 2023 by Sandy Hatley
From the day we walked in to the dealership, Holland Ford was kind and courteous. We knew what car we wanted and our sales associate, Rich, helped us pick exactly what we wanted. Currently, you have to wait for a Trax. We were on schedule to get one in October. So when someone else’s deal fell through, Rich thought of us since the car they had matched what we wanted exactly. Long story short, I was able to get the car that I wanted a month sooner and the whole process was about as smooth as any car deal could be. Thank you so much!
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September 2023 by chris Johnson
The employees were very eager to help & very friendly. We live 2 hours away from dealership so our transaction began via telephone/text so all we had to do was sign papers & leave with our new truck. Great experience.
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September 2023 by Mark DeBord
Great Salesman Ken Hatfield. Very friendly and knowledgeable. Ken was very accommodating. We weren’t planning on buying a new vehicle that day. He just made our visit feel like we were home. We’ll do business with Ken again. Also Jordan explained all the electronic features of the Tahoe and did an excellent job. John Pratt completed our paperwork and also did a great job. We’ll be back to Joe Holland Chevrolet.
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August 2023 by megan dotson
Ordered a ‘23 Tahoe RST and Clark Smith was my salesman. He was amazing to say the least, wasn’t pushy and answered all my questions. He kept me updated through the order/build process via text. I worked with Chris Ashworth during the finance process and he was great too! Explained the different warranties in depth and got us the best deal. Overall, very satisfied with the service I received as well as my new car!
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August 2023 by Johnna Herdman
We already knew what car we were going to buy! Our Salesman, Benny Morton, made it so much less stressful! He went above and beyond to make sure we were satisfied with everything. Joe Holland has never done us wrong! Thank you Benny Morton and Joe Holland. I love my new Trax!!!
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July 2023 by Ronnie Wise
I received an email from GM that said my Rear Park Assist chip was available and to schedule an appointment to have it installed. I scheduled the appointment. I decided that I may as well get an oil change and tire rotation while I was there to avoid an extra trip. I was at the dealership for an hour and 45 minutes and then I was told that the chip needed to be ordered and I would have to come back when they received the chip. Since I had put this on my request for an appointment it would have been nice to be told that they didn't have the chip in advance. For the record, the same thing happened with my Heated Seat chip. I had to make two trips to get it installed as well.To top it off.....$130 is a ridiculous price to pay for an oi change and tire rotation.
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July 2023 by Lake Erie Cremation and Funeral Service
By far this was the most simple, professional and pleasant car buying experience we have ever had… And considering the fact that we were traveling on vacation when our car broke down, and we had no other alternative because of the holiday weekend, but to buy a new vehicle, they made the stressful experience a pleasant one. We actually ended up buying two vehicles from them because it was so pleasant of an experience and drove the cars four hours back home to Ohio… I would consider driving back down here again, anytime I need a car. Thank you Shirley for your kindness and unbelievable follow up phone calls and to James for making the buying experience so easy and pleasant… These people are outstanding at what they do!!!!
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June 2023 by Matthew Miller
The most pleasant buying experience I have ever had and I’ve bought several. Richard Kingsley was our salesman and was top of the line. Our experience was so good I brought my mom and dad back two days later to purchase a vehicle from Rich. Updated* purchased another vehicle from Richard. Yet again, a very pleasant experience. This dealership doesn’t hassle you or push you. They work with and treat you like you’re the customer. I would suggest anyone looking for a vehicle to give Richard Kingsley and Joe Holland Chevrolet a call.
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June 2023 by Carl Swartzmiller
Professionalism and honesty, what more can I say. Ken Hatfield was our salesman, who came highly recommended and he lived up to his billing. Daniel, manager and Roger, financing also were top notch in working with them over the phone. They weren't there the day we closed the deal. We would have loved to thank them personally, but were on a well deserved day off. Chris in finance filled in graciously. As I said, a very sound run business. Anyone needing a vehicle needs to give these folks a try. One other thing, we are from out of town, so that ought to tell something about Joe Holland Chevrolet. Thanks again!!
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June 2023 by David Adkins
This is my first experience with Joe Holland Chevrolet. I had professional treatment out of my salesman and the sales manager. I love the vehicle I purchased. The only thing that was negative about my experience is I have never financed a vehicle at the current APR, which I understand is beyond your control. The team was still able to meet my ultimate goal for the vehicle. Overall I appreciate the treatment that I received. Thank you.
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June 2023 by Stephanie Birchfield
We had a wonderful experience with Joe Holland Chevrolet. Everything was smooth and quite relaxing. One of our best experiences to date. James May and the entire staff was really great! We highly recommend them and look forward to working with them in the future!
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April 2023 by Kimberly Senters Litteral
I had the quickest, easiest, friendliest and most convenient new car buying experience ever! Everyone I encountered with Joe Holland Hyundai who helped me into my new Palisade today were beyond excellent. The customer service is beyond amazing! Dealing with car salesmen, finance guys and dealerships in general can be such a headache but these guys really are a different breed! Thank you all so much :)
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April 2023 by Deeanna S
This is my second time purchasing a vehicle with Joe Holland Chevrolet and both times have been a great experience. They really try to help you find the best option for YOU unlike other car dealerships. I don’t think I’ll buy a car from anywhere else.
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April 2023 by R Jenkins
I had a Great buying experience with my new car. Had I known it was going to be this good I would have bought here sooner. They have acquired a new customer from here on out. The process was so seem less and easy. I was able to conduct everything except picking up the car and a few wet signatures required from finance from the comfort of my home. Couldn’t have been better. They were very fair on my trade in and my salesman Chris Lee even offered to deliver the new car to me. Fantastic. Chris was an exceptional salesman and even while on vacation keep in contact with me throughout the process to ensure I was being taken care of. I would highly recommend Joe Holland for anyone in the need of a new car or truck. Everyone treated me with respect and answered my questions and showed me about the features of my car. I am truly grateful and satisfied with my experience.
