Sam's Club in South Charleston offers members a wide range of products and services, including groceries, pharmacy, optical, home furnishings, office supplies, and TVs. Members can shop early—two hours before opening from Monday to Friday, and one hour earlier on Saturday. The store is known for friendly and helpful staff who assist customers, especially those with special needs, and provide help loading their cars. The store features a good selection of items suitable for long-term storage, with high-quality brands in large packages at competitive prices, making it popular among members who value bulk shopping. The meat department and frozen fish options are highly appreciated, along with fresh produce like kiwi. Many reviewers praise the store for its friendly employees and the availability of unique items, including keto-friendly products. However, some customers have experienced issues with delivery, encountering delays and miscommunications. Overall, Sam's Club is highly recommended for its quality products, good prices, and helpful staff, making it a valuable shopping destination for members.