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June 2023 by Lou Collazo
Great people working here. Help me with packages and always a friendly smile. Be kind to get kind!
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May 2022 by Payton Baucom
Constantly missing mail and never able to deliver a package
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April 2021 by George Nelson 22/7
Helpful, knowledgeable, friendly service.
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March 2021 by Lanika Hayes
I felt comfortable at post office (South Charleston, WV). I just want thank to customer service to help me out about problem money order and money back. Thank you so much.
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March 2021 by Rebecca Bumpus
Normally a good place to go since it's local. But I went in today because there has been a pothole that has developed for quite a while that keeps getting deeper in the Drive-Thru where the mailboxes are. Was told that they hD someone who is to fix this on Sunday.
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January 2021 by Brittany Ratcliff
Today on 12/08/2020 at 10 something a.m . my husband went to the post office to change our living / mailing address. We recently moved and it was his first time going to and inside the South Charleston post office. The woman was unprofessional, very disrespectful and rude! She rolled her eyes and had a very inappropriate response and tone to her voice! If she can't show professionalism and respect then she needs fired! It's uncalled for!
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January 2021 by TINA BROUGH
Can't believe the negative comments here. It does take persistence to get someone on phone but eventually, (in open hours), they will answer. Always friendly.
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January 2021 by Momma B
Today on 12/08/2020 at 10 something a.m . my husband went to the post office to change our living / mailing address. We recently moved and it was his first time going to and inside the South Charleston post office. The woman was unprofessional, very disrespectful and rude! She rolled her eyes and had a very inappropriate response and tone to her voice! If she can't show professionalism and respect then she needs fired! It's uncalled for!
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December 2020 by DeLicia Minued
They don’t answer the phone
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December 2020 by Carmen Smith
They lie and said things are delivered when there not.
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May 2020 by Jef Stevens
Always professional and personable, excellent service
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April 2020 by Megan Shannon
The lady (if you even want to call her that) clerk (heather) was extremely rude. Before It was even my turn she yelled at the elderly asking about her mail box number. The older lady was clearly hard hearing, and the cleark got mad because she had to repeat her self a few times and got mad on the 3rd attempt and rolled her eyes at her. Then I get up there asking about my package that should have been delivered yesterday and my tracking said attempt not made. I ask if it’s in the back. She tells me now it’s on the truck! I’m like can you just check for me it’s very expensive I’m talking over $1,000. She huffs and puffs and rolls her eyes again and decides to go back and check. Of course it’s not there so I tell her to hold it so I can get it tomorrow. She says she can’t do that I have to have a pink slip. I kid you not I was supposed to get my package today and they don’t show then have the nerve to tell me I need a pink slip. My god someone get this lady out of there and get better customer service.
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October 2019 by Cassie Imes
I’ve paid for my mail box lock to be changed a month ago and I have yet to hear back from them. I’ve went there and called several times, but nothing has been done even though the employees I talk to say the filed a complaint and that they would come within that day that I visited. Because of this, I have yet to receive my pay card from my job and I am left completely broke and I cannot pay my bills. This is the most infuriating and frustrating experience I have had since moving to South Charleston.
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March 2019 by Christen Roberts
Always friendly service and fast even when they're busy.
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February 2019 by Rhonda Jones
Always friendly and fast service
