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December 2023 by Keely
Small bank with only a few locations, but more personalized services. I don't feel rushed. Friendly staff at all locations. Happy customer.
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September 2023 by James Burrows
Always very helpful.
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October 2022 by Amber Dupree
Poca Valley bank is the friendliest bank in town. They know your name and make you feel at home with a smile and superb service. In a small town where being transgender is a constant challenge; a visit to poca Valley is a pleasant experience. So if you're looking for a bank… one that treats you like family, not the Anti-Christ, Poca Valley is the bank for you.
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September 2022 by Stacy Jirles
Very friendly service. The ladies are always smiling and great to talk to. Great bank to deal with. Highly recommend
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April 2021 by Alisha E.
Friendly employees, clean environment
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January 2021 by Cyn H (Cyn’s Super Savings)
I only use the ATM. Had an account with them for over 15 years. Ordered something online that triple posted to my account. Couldn't get anyone to help without me signing a stop payment in person - I was working out of state at the time and couldn't get to a local branch. They continued to let the same purchase/company keep charging me for additional purchases I didn't make.Switched banks after I got back in state and closed my account. I just stop now and then for the atm now.
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September 2020 by Cyn H
I only use the ATM. Had an account with them for over 15 years. Ordered something online that triple posted to my account. Couldn't get anyone to help without me signing a stop payment in person - I was working out of state at the time and couldn't get to a local branch. They continued to let the same purchase/company keep charging me for additional purchases I didn't make.Switched banks after I got back in state and closed my account. I just stop now and then for the atm now.
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October 2019 by Cleta Walker
Very willing to work with us, setting up a special account for our church.
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December 2017 by Heather Marie
Good bank. Great customer service
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November 2017 by Donald Hudkins
Poca Valley bank is well established bank with several banks in the area. They are locally owned and the employees treat you like family. Once you have been in a few times you will be on a first name basis. They have all the capability of bigger banks with friendly employees. You can't go wrong here.
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August 2017 by april howell
These tailers are so polite, and very nice. The building is very clean, inside and out.
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March 2017 by Brian Frederick
Very good service
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July 2016 by Ben Perkins
Free checking and online management.
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February 2016 by michael smith
All around good attitudes They remember peoples faces
