-
February 2023 by Kathleen Cobb
Kelsi is great!
-
January 2023 by Glenn Fear
They were not very helpful
-
November 2022 by Sonia Mac
My father went into T-Mobile in Spencer to set up a new service. An associate named Grace went above and beyond to help him pick out a new plan and teach him a few tricks with his new phone. Most realize when a person has not used a smart phone before it can be a hard task to coach them. However Grace didn’t bat an eye. She is patient and knows nearly everything there is to know about each phone.No matter how good a company is, unless they have associates that care to go that extra mile the company will most likely fall short.Employing people such as Grace,T-Mobile will be at the top of the charts.Thank you T Mobile Team!
-
September 2022 by Larry Baldwin Jr
I have been a loyal Tmobile customer for over 10 years now. Spencer Tmobile Store employees are unaware of pricing and promotions and changes in plans. I needed simply to change my plan and no one was able to help me with that. Actually they tried but weren't knowledgeable. Then they decided to call customer care to have them change it. Upon numerous occasions and multiple visits it still was unsuccessful. I tried explaining multiple times that the bill wasn't correct as well. The manager popped in and decided to give her input on the conversation although she clearly didn't kno what was going on either. Moreless I was on my own to figure it out. Mind u I have been trying to resolve my issue since the beginning of June. Continuously being over charged the whole time. Who hired these people? Who is responsible for the way this store conducts buisness? I'm not one to EVER leave a negative review but however this one is worthy of it! Come on Tmobile u can do better than this...
-
June 2022 by Mike Roberts
Great service
-
June 2022 by cindy steele
The ladies at the store were fabulous!!!!!
-
June 2021 by Destiny Plato
Bought a phone off of Emma absolutely thankful for how kind she was & the great customer service she had.
-
June 2021 by Emmee Moss
I stopped in and upgraded my device today and it was wonderful, very good service.
-
June 2021 by David M. Greenlee
Great Customer service and deals! been with them for 2 years!
-
June 2021 by Andrea Helmick
Stopped by today to activate our upgrades, amazing customer service!
-
June 2021 by Earl Tanner
Great service. Very professional staff.
-
June 2021 by Gary Christian
Great customer service!
-
June 2021 by Sherry Moravy
Great customer service.
-
June 2021 by Debbie Bailey
Great customer service ?
-
June 2021 by Joe Helmick
Great place
