CVS offers a mix of experiences for its customers. Many appreciate the knowledgeable and courteous staff who provide helpful information about coupons and extra bucks. However, there have been reports of rudeness from some pharmacy personnel, particularly in stressful situations, highlighting a need for better communication regarding prescription pickups. On a positive note, certain employees, such as a friendly drive-thru worker with a ponytail, have been recognized for their kindness and efficiency. Customers generally find the pharmacy services to be quick and efficient, though there can be delays during lunch hours and on Sundays. Overall, CVS is seen as a reliable choice, with room for improvement in customer service.
Excellent service appreciate the money saving assistance at checkout. I saved $20!
June 2024
I was told what coupons I had and my extra bucks that I could use and what I needed to get my next extra bucks and she was knowledgeable and courteous and I would recommend CVS to everyone
December 2023
St albans cvs had what Dunbar store didn't. VIVA PAPER TOWELS.