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November 2023 by Haley King
I had the pleasure of working with Geo Miranda at Moses Toyota, who played a pivotal role in helping me locate the precise vehicle I had been in search of. Despite residing out-of-state, Geo facilitated a remarkably convenient transaction by maintaining communication through phone calls and text messages throughout the majority of the process. My experience with him as the sales representative, the competitive pricing, and the overall value of the vehicle procured could not have been more satisfactory. Without hesitation, I intend to extend my recommendations for both the dealership and Geo to my friends and family. I wish to express my gratitude once again for the outstanding service provided!
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November 2023 by Rock Doc
I bought a 2023 RAV4 and my Salesperson was Partick. It was a great experience and I could not be happier with the car. I initially went in for a gray one and then liked the silver one, Patrick was helpful in making the changes, Also, a shoutout to Bon Tinsley from Parts for sending the wheel locks in the mail and Bryce Smith for making the financing very easy. Excellent dealership, would do business here again.
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October 2023 by Jeff Seager
Gary, Mike and the other folks in the Moses Toyota service department do a great job, both in the quality of service and in managing customer expectations. When I came in for my appointment, I asked for a rough estimate of how long my routine service would take. Gary nailed that estimate within five minutes. I was happy to wait under those circumstances rather than arrange for other transportation. Good people, good service, good cars. I truly appreciate these folks.
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October 2023 by Woody Domer
Dealt with the Lexus side of the Business.Ended up purchasing a new RX350. Our salesman, Kerry Fugate was the best. We have gone to Kerry several times over the last few years and always drive away with the vehicle we wanted.
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October 2023 by Roger Toney
My wife and I purchased a new Toyota Camry Hybrid from Moses Toyota today. Our salesman, Will McCormick, was fabulous. He was patient, understanding, and very knowledgeable about the vehicle. He even got into the car before I left the lot and showed me some more of the great features on the vehicle. Everyone there was nice and friendly including the finance manager and the tech guy! I feel like we got a great deal! There was not a lot of pressure to buy additional services and warranties like I have encountered at other dealerships. Kudos to Will and Moses Toyota for a job well done!
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October 2023 by Kathy Doss
I have dealt with Moses in the past and had great service, but this time I went without my husband and did not receive the service I deserved. Salesperson was good, but I was taken advantage of on my interest rate. I blame myself because I allowed it to happen. My credit score was 850+, and I asked to search the best rates. I was give a rate of 8.29% through Toyota, and was told that was the best rate. I was flat lied to. I chalk it up to a lesson learned and will not go back. I will be refinancing as soon as I can. Thanks Moses. On the upside, I love my new ride.
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September 2023 by Olivia Knight
Our experience with Moses Toyota has been nothing short of amazing. We put our names on the wait list for a Grand Highlander and we’re always kept updated with the status without being hounded with texts and calls. Our salesman, Raymond, was very knowledgeable and patient throughout the entire process and I can’t thank them enough.
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September 2023 by Kris Straw
I live 500 miles away and purchased a new vehicle from Isaiah English and Moses Toyota in Charleston, WV. Super easy to do business with! Would definitely recommend Isaiah (thank you!) and Moses. Isaiah picked me up at the airport and in two hours I had completed a test drive and the financing paperwork and I was on my way back home with my wife's new Sequoia. Only reason I wasn't on the road back home quicker was because the finance person I had been working with was in a motorcycle wreck, so another finance person had to pick up where we left off. Would highly recommend Isaiah and Moses!
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August 2023 by Liam Waller
I had a great experience working with Pete! He was kind and very helpful. He quickly secured the truck I wanted to buy and also ordered/added on some extra features I wanted. He also picked me up from the airport and promptly got me on the road home from the dealership. Thanks!
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August 2023 by Gabe Cunningham
The Customer Care Agent, Salesman, Tech, and Manager that helped me were all very nice down to earth people. I truly believe that they did everything they possibly could to make my experience not only worry free, but headache free as well. It’s nice to see honest hardworking people that really do have your best interests at heart and I personally will always give them my first consideration when in need of a new vehicle.
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August 2023 by Rachel Martin
I recently took my vehicle for the first time to Moses Toyota for service. I was very pleased with the service I received. Everyone was polite, professional and knowledgeable. The service was completed quickly and accurately. I had my young son with me but he did not mind because they had a Kid Zone to keep him occupied. I highly recommend checking these guys out
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July 2023 by Ashley Williams
We purchased a 2023 Highlander in January. The process was super easy and I felt confident that we were in good hands.I recently had my first service appointment. My experience was excellent. I pulled into the bay and was promptly greeted. I was I was shown to a super comfortable waiting area and introduced to the person in charge of my service for the day. Once my car was finished, the gentleman brought me my keys and explained in detail everything that was done that day.
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July 2023 by Chad L
We drove 5.5 hours one way to this Toyota dealership to buy our gr86. Brian Womack was our salesman and he got us the deal we wanted, made the whole process quick, easy. We would return to this dealership again despite the long drive we had
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July 2023 by Scott Hairfield
We have just purchased our second Moses Toyota in the past 14 months as non-local buyers. The first was a new hybrid from the factory in Japan, and the second a used family SUV that the team helped inspect for us. I remain impressed by how courteous, friendly and straightforward everyone has been there in our dealings. Pricing has been fair and the staff knows their stuff. Tim Douglas even helped accommodate us with a long distance, next day vehicle delivery for a fair fee. What an experience!The salespeople, managers and owners are respectful and proud of their organization. In fact, two of the gentlemen I talked with on this last purchase commented how they have worked for Moses Auto Group for over two decades. The family run, family culture is felt in the customer experience.I don’t leave many reviews, but I feel it’s worth recognizing these folks for the positive experience and easy transaction they created for us. Kudos to Moses Auto Group. We’ll be back for our next vehicle.
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July 2023 by Michael Paxton
One of the best service departments I have ever been to. Staff was great! The manager even took the time to come and go over repairs to my vehicle with me. I will always have my vehicles serviced here!