Propane near St. Albans, WV

“The staff was helpful, friendly, and personable. They were willing to work with us if our reservation needed to be extended due to inclement weather. The location is forgiving if you're not confident maneuvering the bigger U-Haul trucks. My only gripes are that the elevator doors close too fast, making it a bit inconvenient to move in bulk. Also, having to punch in your code every time you use the elevator gets tedious. Opting for a card swipe would make the elevator process more efficient, but you'd lose the advantage of multiple people independently accessing the elevator without having to juggle one card among everyone.

Overall, the prices aren’t too steep, especially if you bundle by getting your first month free. If you’re only looking for temporary storage options, this could be a great fit. The facility is clean, climate-controlled, pest-free, and the convenience of having both your drop-off location and unit at the same place is worth it. Some U-Haul storage facilities don’t provide truck rental services, so that's a plus.

I can honestly recommend this location. The services provided, including move-in help (bite the bullet if you’re on the fence – it’s worth the hefty price, trust me), and amenities for your move, like dollies, make it a winner. It’s been the most bearable move I’ve had thus far, and that’s saying a lot. This is coming from someone who's used independent storage services in the past, dealing with awkward locations, poor infrastructure, archaic and restrictive payment options, no climate control, and hefty security deposits. The convenience hands down outweighs the cost, in my humble opinion.”

“We recently established service with Ferrell Gas. The customer service rep who set up our account was polite, knowledgeable and efficient. They called me to schedule an installation date and it was much sooner than originally anticipated. Caleb, the installation rep, was super friendly, obviously knowledgeable, and got my tank set without any hiccups. Ongoing service is yet to be determined, but if the service I've received already is what I'm to expect, I am super impressed!”

“This place is amazing! There aren't any businesses like this anymore! We use propane to heat with so the cost can get up there. However, these folks have kept the same price for several years now while the generic guys who do the trade-in propane have continuously increased pricing even though the average costs hadn't changed. Why pay $26.99 to exchange a 20lb tank for a 15lb refill? These folks fill the tanks to the top for about a dollar per pound so you pay $20 for the same tank that you would exchange for anywhere from $22.99 to 27.99 and get maybe 15lbs. Sure if you are just exchanging one 20lb tank, then Kroger's will do the exchange for $19.99, but you only get 15lbs. It's nice to still have places like this!”