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March 2024 by Steven Pulfer
Stopped in for a steak dinner while in the area for work. Service seemed slow despite having from what I counted 5 wait staff. Two people were waiting in the whole restaurant (6 people). I sat at the bar, food came out fast, tasty and exactly what I asked for. Wouldn’t have an issue eating here again.
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March 2024 by Todd Griffiths
Our waiter was incredible. I forgot his name. But we had a great experience and food was
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February 2024 by Charles Chambers
Getting old about how slow they are, came in, a waitress seen us and didn't even have the initiative to get someone to seat us, all she did was get up from a table while talking, then started cleaning tables instead of letting someone know that there were people standing to be seated, they weren't even busy, yet it still took too long to get seated. I like the food for the most part, but the work ethic is seriously lacking. Shouldn't have to wait to get seated when there's only four tables in the whole place with customers.
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February 2024 by Jordan
For being a little exit off the highway in WV, my steak was cooked better than the steak I had the night before at longhorn. Server Tanya was wonderful and funny. Highly
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January 2024 by Elizabeth Hanshaw
? Josiah is an excellent bartender and server. Attentive service and knowledgeable about the drinks and menu. ?
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January 2024 by Christine
The waiter was sketchy and fidgety. He bragged about taking orders by memory and yet made several mistakes for a dinner for two people and they weren’t even that busy when we ordered. Rather than coming to our table on follow up he shouted across the room over other customers’ heads. He did that several times to different customers, not just us. When we paid via QR code he shouted out asking how we had paid as the ticket had somehow disappeared. When we described our concerns about the meal to him, he was dismissive and unconcerned- offering to adjust the price after the fact, but not accepting responsibility for the matter at all. In fact he seemed put off by us even mentioning anything.We ordered steaks. The broccoli was mushy and overcooked. The broccoli cheese sauce wasn’t great- like it wasn’t reconstituted correctly. The steaks were- meh- the ribeye was rare and greasy in texture when I wanted medium. We requested a 6 oz sirloin but were given and charged for 8 oz. The wonton tacos were tasty- definitely the best part of the meal.
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January 2024 by Jenny Crislip
Great improvement since our last visit. Foor and service were both good.
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January 2024 by Patti Mullins Ingram
Went and had a great dinner as it is normally, then had the double chocolate cake, which was delicious, moist, and warm, that was perfect with vanilla ice cream. Great food, staff, and a great place.This place has been a frequent return place of mine, and as long as it is this nice, I will continue and be back!? ?? Wheelchair accessibility: Great wheelchair access, as this is a personal necessity of mine.
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January 2024 by a c
William the server is amazing. Also the entire team. This location is following the franchise rules. We pass by and need to eat late. They were amazing and the food very
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December 2023 by Josie Morris
There is only ever 2 people working it's slow as can be I will NEVER come back. They need to let people know when they come in that they are shorthanded this place is packed and no one has anything and people are starting to leave its ridiculous how this place is still open I have no
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December 2023 by Jake I.
Wish I could give no stars... but stopped here for dinner on Saturday night . I was sat down at a sticky table that was rocking pretty badly. They were nice enough to let us move to a different one that was still dirty. Waited 30 minutes for them to decide who was gonna serve us, and we got xavier he gave me and my family attitude. Very unsatisfied with the service.
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November 2023 by Frank Hairston
I do not normally eat at Applebees anymore, but I was so glad I did. The staff was A+, the food was fresh and we enjoyed the people on the clock. What I really loved was seeing that manager get out and work the floor to help out his crew!!!!!! I will def go back!
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November 2023 by Kelly Quaranto
While traveling my family and I stopped at Applebee's in Summerville WV. The restaurant was busy and the had 1 manager and one sever (Kelly) and two people in the kitchen and they handle it like pro's with smiles and fantastic attitudes. Everything was wonderful! We will be sure to stop again on our way back from vacation. Thank you all for a wonderful experience!!
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October 2023 by LG Miner
Server did a good job. Food was disappointing. Spinach Artichoke dip was very bland.. Burger and fries over cooked. Fries seemed old and reheated.
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October 2023 by Rebecca Burdette
Food and drinks were good. Service was a bit lacking. Wet silverware brought to us thrown in a pile on the middle of the table. Waited a long time til someone took our orders drink and food items did come out quickly and correctly...had a long island iced tea was made perfectly wanted to purchase a second one however the waiter just breezed by and set an ice water in front of me didnt bother asking if i wanted another.. maybe hoping to turn tables over quickly but sacrificing quality isnt the answer to that.. took someone forever to come take my card to pay the bill. Maybe short staffed who knows but still descent service I've definitely had worse... Left them a proper tip and will give them another try sometime.