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January 2024 by James Tucker
Excellent quick professional convenient
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January 2024 by Robert Cooksey
I had a tooth that had gotten abcess and I was feeling so bad that I called to see if they had telehealth. I was set up for an appointment for 15 minutes after requesting a telehealth appointment and they sent a prescription for antibiotics to the pharmacy for me. I cannot express enough how grateful and pleased I am for the care I received!
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December 2023 by Monica Bowyer
Excellent staff from receptionist to nurse to medical provider
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November 2023 by Fred Kincaid
Great place for getting care. Joy is wonderful.
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November 2023 by Elizabeth Arbogast
My nurse April was AMAZING & Cali was also Amazing….
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November 2023 by Ron's Muscle Car Die-cast
They don't even have real doctors half of the time. They are very limited on what they can do to treat you. You're better off to consult with your pharmacy. On the bright side The staff is nice
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October 2023 by Chris Ray
All the ladies we so nice and helpful. I thought I broke my ankle and they brought me out a wheelchair to help get me out of the truck. Doctor Joy was very friendly with good bed side manner. She explained herself very easily in non-doctor words that us normal people can understand. I was in for x rays in less then 30 minutes and the x ray tech was also very sweet. The medical assistant didn't try to rush through her job and was very helpful. Overall, I am very impressed with the whole teams professionalism and teamwork. Though I hope to not come back any time soon, I will be back the next time I need help. Thank you everyone.
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August 2023 by Tina Cartwright
The staff was very helpful & pleasant. I was seen quickly.
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August 2023 by Amy Stockton
The clerk was patient, nice and helpful while checking in. Also the NP was very nice and conversational with my son while he was getting his sport’s physical
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August 2023 by Jackie Williams
****Update***They keep cards on file and will charge them without consent or letting you know there’s a balance owing. I had to call and complain today for an unauthorized charge they did with no explanation. Be cautious they don’t tell you this when you go in and pay. They are making it right by refunding but many people don’t have the extra money sitting in their account to cover spontaneous deductions.This was the quickest easiest visit to an urgent care facility I’ve ever received. We travel full time and this was a very clean and professional experience plus right in and out in no time.
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May 2023 by Rose Brown
Awesome staff!!! In and out quickly.
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May 2023 by none none
Very friendly staff, unlike any similar place I've been in a larger city. They made my visit enjoyable and I think other similar clinics could use them as an example of how to treat patients. Thank you!
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April 2023 by Louie Lewis
Lisa was great stitching me up. Thank you!!
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March 2023 by Mary Horney
Even tho the waiting room was packed, my wait was maybe 30 minutes. And it's like that every time I've had to go there or taken someone else there as well. Staff are always polite, professional, and to the point. I'd highly recommend MedExpress for a quick and accurate diagnosis.
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March 2023 by Mary Fairies
I talked with my Aetna insurance and they said I'm completely covered at urgent cares. I called urgent care in Summersville and said I'd be in for IV fluids due to dehydration. When I got to urgent care, the girl had trouble running my card, said she had trouble with an Aetna one this morning too. I sat down and within 15 minutes she called me up. She said she had to collect a sixty dollar co-pay. I left, called Aetna again and SECOND person checked my insurance. She also said I have a ZERO dollar co-pay for urgent care facilities. When I called Urgent care back the girl "said if I run it tomorrow and it shows $60 I would have to pay it. When I asked her if someone could call my insurance, she said "if we can get hold of them".So meanwhile I'm staying dehydrated.Hopefully LAST time I have to deal with the Medx Urgent Care in Summersville.
