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January 2023 by James Hinkle
If I could give a no-star review I would they never answer the phone and every time you go to the store they're always really rude they have a very bad work ethic everybody that works there that I have met the last time I went over there to look at boots they acted like I was going to steal them when you shop at the store they want you to go straight and get what you want and get the hell out once you start walking around looking at stuff they get really snooty
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March 2022 by Estil Hughes
Traditional farm supply and propane service. Customer service is a priority
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February 2022 by caity hilton
If I could, I would leave no stars. We recently moved into a home and wanted to upgrade our propane tank seeing as how the previous owners already used Southern States we figured it would be a quick solution. We moved in at the start of August and have called them over and over for someone to pick up the previous owners tank. We called so many times that eventually we had to call a different company to replace it with a new, larger sized one. It’s sad that we called Southern States so many times that a different company had to remove the tank to replace it with a new one. We have 2 children and propane is our only source of heat at the moment. It’s now January and the tank from Southern States is still sitting in our yard and they refuse to come pick it up. We called and talked to their secretary and told her we would pursue with legal action. She stated she would call back the next day after speaking with her boss. That was an entire month ago. PLEASE reconsider this company. They are rude, unprofessional, they do not care that they left us without propane for our family. If we strictly relied on Southern States for propane my girls and I would have been left to freeze the entire winter. VERY UNPROFESSIONAL!
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March 2021 by Denise Taylor
Getting propane from Southern States in Summersville has been the best! Their delivery is exceptional! They are prompt and courteous!
