Auto Repair in Sutton, WV

“I can't say enough good things about this shop and my experience.

I was driving back from Tennessee and my car, that has never had problems before, broke down in Flatwoods. It was late at night, and I didn't know the area at all. The only thing I could go off of to know where to have my car towed was Google. I got lucky enough to find The Shop!

I called the next morning to advise the mechanic that my car was being towed there and discussed the problems. As a woman I always get really intimidated to call around to mechanics because I'm not a car girl and don't really know what I'm talking about when it comes to that. The phone call really couldn't have gone better. He answered the phone with empathy, understanding, a friendly voice, and assured me that we would find the solution and get it fixed quickly.

Somehow, my car ended up getting towed to the wrong place a few miles down the road. The shop owner called me Wednesday night at 8 o'clock to let me know he never received my car from the tow company. What I say, I was panicked that doesn't even touch it. I ended up telling him where the address was that it was towed, and he went the extra mile to go and pick up my car late at night and take it back to his shop so that he could get it worked on. You really just don't find good people like that anymore especially whenever you're not even from that area.

Thursday, my car was looked at and the issue was diagnosed. The shop owner called me immediately and said what was wrong, the plan to get parts, and a timeline of what that would look like. He told me that four fuses were looking pretty worn and could use replacing. Instead of just doing it on his own accord and charging me for it he asked me what I wanted to do and put the ball in my court just so that I could be conscious of the budget. Again, a great example of phenomenal communication and transparency.

I received a phone call Monday morning that my car was ready for pick up and a plan to pay and get the keys.

This shop is nearly 3 hours from where I live in MD but when I say I would drive 3 hours just so he could work on my car again - I MEAN IT.

15/10 experience and could go on all day about how happy I am from start to finish.”

“Kevin and his guys all do great work, I needed brakes on my truck, got me a appointment and had me in and out in just over an hour. I highly recommend anyone who needs any type of auto repair to go to Evans, they're also very reasonable on their quotes and charges for the repairs.”

“Ryan was an absolute rock star! We broke down on a long trip. We happened to be nearby. We called 3 other mechanics, and they all said they couldn't get us in since it was 3pm. After speaking with his lovely wife, Ryan said that he could get us in and get us back on the road. The parts we needed weren't available that afternoon, but he was able to craft a solution anyway. He stayed late to help us, and we ended up making it home just fine! 5 stars, 10 out of 10, I would break down again near Skidmore's Auto and Diesel Repair :)”

“pay close attention to any misguided negative review. The sales and service are two different operations. Anyways-the service side got me out of a night long side of the mountain jam. When Walmart and 2 other shops couldn’t get the lug nut off and tire sensor repaired they had it done in record time and got me and the dog back on the road. Honest, upfront and super well priced. They deserve every star.”

“Had 2 tires blow out on rt 79.. called the tire center and Bri found the tires in their stock rm. Cliff had his staff install all four tires right away. Thanks guys!!”