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March 2024 by Lori Findley
We had to rent a vehicle when ours had to unexpectedly go in for repair. I made a quick SAME DAY reservation online for a truck (our vehicle is a truck and we would need a comparable vehicle). When I arrived, 1/2 hour after I made the reservation...the woman in the office was super nice and helpful (I wish I could remember her name!!) But they didn't have a truck or even an SUV ...I wasn't surprised as I made it online and not in advance.But she gave me what she had, looked at other enterprises in the area and even looked ahead to see if she had one coming in. She went above and beyond to help us. Even told us about a local repair shop we could trust since we were from out of the area.Made a terrible day a little brighter. THANK YOU!
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December 2022 by Erica Taylor
The last vicheal was not cleaned at all and they don't like giving ya money back after returning it after not having it vary long
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October 2021 by Jeannie Manahan
Had to wait 2 or 3 days to get a rental
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July 2021 by Phyllis Radabaugh
My son and I reserved a van 3 1/2 months before we needed it called the day before we were to get it said it wouldn't be available and would provide us we a different SUV but then it wasn't going to be there offered us 2 cars instead was not a happy camper ended up driving our own vehicles unless it's a have to case I will not rent off themmonths
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July 2021 by Seth Osborne
WARNING!!! Drop your rental off during business hours! I dropped mine off after hours and there was absolutely nothing wrong with it I know that for a fact. But the next day I get a call saying there is a scratch on the fender flare which I know was not there! But 500 dollars later!
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June 2021 by Theresa Rose
I have been trying to get ahold of someone they was suppose to call me never heard back
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January 2021 by John Wayne
Nice vehicles and clean I will always rent there
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December 2020 by Trebor Grose
Will not answer the phone. Completely unreliable. Already have a reservation in place and cannot get ahold of the location.
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November 2020 by Thomas Jones
Convenient and easy! Fast and Professional service! Very friendly and helpful people! Would definitely recommend!!
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September 2020 by Hinker B Finker P
So many lies from the worker and we are stranded now because my mother has a do not rent block and he included me.
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September 2019 by Becky Friend
I wouldn't recommend the one in summersville. The employees are not very friendly. People I know have had trouble with the service they have received. Not only do they lack in good service but could find better to represent their company
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September 2019 by mj sams
I cant believe all the neg reviews, I've been renting from this one specific location for a few yrs now, I've never had a problem, until today & even now I think it was just other ppl trying to talk to him at the same time I returned my rental & he thought he closed it out but he didn't, & I just found out, but again I truly believe he thought he did I even watched him push the buttons, but for some reason maybe not even his mistake it didn't close out the rental. But I'll continue to use this one until it no longer is available...if you reserve a vehicle in an appropriate amt of time I guarantee ull have it I've even got free upgrades bc for some reason the size I chose wasnt available even with the early reservation, & I've never had a problem with them calling me, but ppl need to understand theres one person working checking in & out vehicles doing the walk around before & after its returned, & sometimes they need just a little understanding...but I truly hope I'm not wrong about the 1st & only issue I had today, & it was either a computer error or he just honestly thought he hit the right thing to close it out but with 2 other ppl also talking to him he was just distracted.
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September 2019 by Mcreatha Withrow
Loved working with them
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July 2019 by Sherri Anderson
Son had a rental due to totaled car. Rep lied to me twice, was rude, and when we went to pick up the car, he was gone and door locked. For the next 2 days I have to drive my son to work an hour away, go back 12 hrs later and get him, drive back home and do it all again on Friday.
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June 2019 by Virginia Marshall
We were early to pick up our car and they were fine with it. Courtesous and friendly
