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April 2024 by Kylee Hart
very slow, we only got ice cream and had to wait so long for the people in front of us to get there food.
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September 2023 by Lacricia Calvert Fullmer
I'm currently the general manager at this establishment. Please stop by and check us out. We have made a lot of improvements!
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September 2023 by Danny Dewitt
Very fast hardly waited and our food was done...
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August 2023 by Gene McCahill
They need more help. Had to wait 15m.
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July 2023 by Trisha Deal
It's a totally new great vibe going in this place now that's it's under new management. Everyone is friendly
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July 2023 by Shawn Rembold
This place is dirty . The staff is untrained and rude we would have left but had promised the kids a treat .
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June 2023 by Debi S.
Great prices great food lots of choices , the Oakland location is good the new road comes in handy easy in and out.
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June 2023 by Juanita Clark
Please check your orders to make sure they're what you want my husband is allergic to tartar sauce he went in last week two fish sandwiches two orders of onion rings and was they were asked not to put tartar sauce on one which they said they would Mark when they didn't do that my husband ended up in the emergency room and I'm going to address this with
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June 2023 by Chad40wv M.
I got poor service not once or twice,but several times. I have placed orders at the DQ in Terra Alta and walked home to find food missing or plastic in my ice cream from the paddle on the machine. This store needs better people who care and not ones who stand around and gossip and don't do anything constructive. If you want better service, go to the DQ in Oakland,Md. The DQ in Terra Alta needs remodeled. Looks run down inside.
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May 2023 by Sylvia S
Called in an order for 3 burgers and 2 small fries Got home and not one burger had the correct toppings and we only got maybe 10 small fries apiece Horrible!
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May 2023 by Gage Owens
Food sucked as usual. And the service is a bunch of young kids who I feel like was hired by someone who likes little girls or something.
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May 2023 by Jd Shaffer
This place was disgusting and an employee by the name of liaison was mean to a person in tiktok
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April 2023 by Lauren P. AnDaugh
The drive thru is different. Doesn't go along the side of the building like most drive thrus, the menu (where you order) is across the lot from the window so you make an upside down 'U' between the menu & window. There's always a little bit of a wait here but it is said you can call & order ahead & it be ready say if you only had a few mins time for a lunch break. (Which is when I visit this place) I'm happy the small town of Terra Alta even has this as an option for when I don't pack my lunch.
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October 2022 by Chris Shrout
Found hair in food kid named lucien funk did not help anyone on shift did not have a hair net on. Refused to give me a manager number and also corporate number. Disgusting place to go. So unprofessional and lazzy. Had to wait 30 minutes in a drive through. Also had to go inside to make this kid work. Should be terminated in my opinion. Just got a call back from a shift lead after being hung up on by said employee. Shift lead is stating west Virginia does not require safe surv in a kitchen at all times when in fact it's a state law. Kept informing me that he would contact corporate but they never contact the terra Alta dairy queen. Kept telling me he was a manager witch also a lie.
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October 2022 by Milo S.
Once again our ice cream was beyond overflowed, forgot a blizzard we wanted and we had to ask for the basic needs, for example she gave us no straws! It's getting to the point where I don't wanna go back, people are getting trained to do their jobs and are still doing then with no effort! Who overflows a blizzard almost an inch?!?!? We sat there with it melting down our cups and hands waiting for the blizzard she forgot. I'm tired of it! There's a kid that works there that's better than any adult that's ever worked there!