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June 2025 by Savanna Debolt
Never going here aging ppl here have no dam clue what they are talking about or what hell there doing
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April 2025 by George K
Was pleased to find that personnel at store were open to assist in readjusting my service to accommodate our plan needs. After visiting another store which was located in St. Clairsville, Ohio and purchasing a new phone, my rate increased dramatically. I tried to talk with staff at original store and got no results. I decided to go to ATT store at the Hilands in
Wherling and the store personnel reviewed my plan, made adjustments , and brought plan to a reasonable rate for 2 retires! Very impressed with the store, its products , and Bobbie who assisted us. They gained two new customers!!
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February 2025 by Mariah Brunner
Love this store!
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February 2025 by Bobbi Helms
Great location with awesome staff. Friendly and helpful!
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January 2025 by Archil Natsvlishvili
Absolutely disgrace employs.
Was trying to exchange phone and one of employe told me I could exchange but trade in credit would be lost completely . When I questioned why he got upset and told me to go other store or would call police.
I have not said any disrespectful word to him at all or raised my voice. Just asked him to explain better why if I trade it phone for a new phone and than I decide to exchange new phone for another phone before 14 days up why would I lose my trade in credit all together.
Just because he didn’t fill like deal with me or my phone issues he says if I don’t leave store he called police and telling them it’s non emergency situation and if if they could come. When they asked if I was threat he tolled them no in which case they never came.
I asked another employee to help but he said he would not be able to.
Maybe it was racial not sure but don’t care. They didn’t give names but there is video I took for my safety if police had come I would have some prove of my behavior was not inappropriate at all.
If anyone in management needs I will provide video. Just to be clear i did not take video to put online or expose them. just for my safety.
I dealt with AT&T stores many years and never had any problems with any stores.
Blue link is no more option for me at this point and AT&T should care more about this non corporate store issues. By the way have a Courtesy and close your zipper because you dealing with customers.
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June 2024 by Julia McGlumphy
Billy was absolutely amazing! He was professional, attentive, friendly, patient and helpful. I can't imagine a world without him-we are proud AT&T customers and will certainly go see Billy for any future assistance needed! Thank you again Billy ?
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February 2024 by Keali Leone
Great staff! Billy was very patient and kind.
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February 2024 by CloutGodWompy
The staff was very knowledgeable and answered all of my questions!
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February 2024 by Elliott Ellison
Apparently, nobody at AT&T. Knows what they're doing or knows how to do. Anything pertaining to activating a phone. I ended up at the president's offices in san diego to finally get my issues resolved.
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February 2024 by Khris Osgood
Very friendly and courteous staff, and if they don't have what you want they can order it and you will receive it quickly.
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February 2024 by Gray Forester
Billy was fantastic, he was so patient and understanding while we dealt with some complicated phone plan changes.
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February 2024 by Three Rascals
They have realy good costumer service there realy fast with what there doing and realy efficient too.
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December 2023 by Raye Burgess
Great experience when buying a new phone and accessories. Representative was polite and answered all my questions…very knowledgeable about ATT products.
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December 2023 by Christian D.
Fast and friendly service. Offer great promotions. And have a great variety to choose from!
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December 2023 by James Giles
Excellent service and products
