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February 2022 by John Wilson
About 4 weeks ago my wife and I got new phones here and we were impressed by your service. Mindy was very kind and provided great service, she was a great help assisting us in getting our phone numbers transferred from Verizon. Verizon doesn't make it to leave them, but it was worth the hassle, we will be saving a lot of money at Cricket.
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December 2021 by George Burress
Mindy and Adam was very helpful ,there both great at what they do .both deserves a raise ....I will send people to cricket for sure thank u both great work .
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October 2021 by Larry Starkey
Adam and Candace were great. She was sweet and helpful and he was knowledgeable and helped me save money on my bill. Great store. Great employees.
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October 2021 by Mary landers
Helpful and patient service.
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July 2021 by Donna J
Nice variety of merchandise ! Friendly knowledgeable staff!
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June 2021 by Kerri Ann Harvey
Im Constantly Having Trouble From Cricket Corp!!! Cricket Corp Cancelled my Auto Pay !! Thank GOD I went To Tridelphia Cricket Store Dee's Cellular The Highlands. Adam Helped me he Fixed All My Problems !!! Thank You Adam for All Your Help !!!
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April 2021 by margie cooke
We stopped at the Cricket store in Triadelphia. WV. My hubby had questions regarding his flip phone. Adam was very knowledgable, courteous and answered his questions. The phone is working, and we left as happy customers!
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March 2021 by Mary Schirnhofer
Referral Program is so easy to earn money!! I am serious, Get hooked up on Cricket and earn upto $250 /year ......thats 10 $25 credits..... easy!!
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March 2021 by Joseph Rankin
Listen, Weve dealt with multiple Crickets and Multiple sales people. The St Clairsville location is awful and so is the Moundsville. And honestly up until now we havent had good experience at this location either. But now we work with Adam. And we will never go to another person. Adam was so helpful and made sure we were 100 percent happy with our service. He made sure to explain eveeything to us. You guys really have no idea what kind of amazing employee you have working here at the highlands.If this guy isnt running a store or 5, he should be!
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March 2021 by Robbin Beaver
We came to cricket up here in dallas pike and i have my account with moundsville cricket and adam from dallas pike triphdalpha was wounderful he was able to help me with my bill that moundsville was over charging me with he is great and cant wait to do more service with him from now i will be taking my business up there and not moundsville thank you adam.
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March 2021 by Kerri Harvey
Im Constantly Having Trouble From Cricket Corp!!! Cricket Corp Cancelled my Auto Pay !! Thank GOD I went To Tridelphia Cricket Store Dee's Cellular The Highlands. Adam Helped me he Fixed All My Problems !!! Thank You Adam for All Your Help !!!
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February 2021 by Tyler Kenning
This place is great. The manager Steve helps us with every thing we need every single time. He is the only Cricket employee of this store I’ll go to considering I’ve had so many questionable interactions with other staff at this store in the past. I know that if the current manager is there he we get our questions answered kindly and comprehensively. I positively refuse to work with anybody else, especially the St. Clairsville store or the Moundsville stores. Those locations are an absolute joke compared to this store! Wherever these friendly guys at The Highlands location go, I will follow. Thanks again Steve.
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December 2020 by Rylee Monique
Just got hooked up with a new phone for my daughter. Great price, but more importantly amazing service! The gentleman who helped me was kind, got me the perfect case and screen protector and the best part WRAPPED MY GIFT! RIBBON AND BOW AND ALL! thanks for making this gift so easy.
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November 2020 by Candace Kiara
Great service! The manager of this store was very friendly and I will definitely be shopping at this location from the point forward!!
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February 2020 by Willow's campfire songs Rainy
I had a new (?) phone for 44days. It mystery broke they said from me updating it. I had to to Cricket 3 times, U.P.S. once (they sent me to the wrong place and NOBODY IS ABLE TO HAVE THE INSURANCE COMPANY ADDRESS)and THE UPS STORE 2 times. Wait 13 days to get a Compleat refurbished phone kit. I had to mail my NEW phone and all the extras back I owned for 44 days. In the original box. Wait 5 days. I received a refurbished phone with NO BACK TO IT, CORD OR PLUG. I had to take it to Cricket. They called the insurance company again. I had to take refurbished incomplete phone back to The UPS Store. Mail it back to the insurance company to be able to receive a COMPLETE REFURBISHED PHONE KIT. That took another 6 days. But to be fair with me. For my troubles they took $5 off my monthly bill that month. They promised. We will see.They said they did have loaner phones for these kind of things. But they was all out the only one they had left was the one the employees used to listen to music while they was at work. This made another customer so mad when they said that. They needed to call the police while I was there. The reason I gave them 2 stars is because the insurance company tried to charge me $40 for the refurbished replacement phone kit. For my new phone of 44 days that was not damaged in anyway. The Cricket employee got them to waive this fee. When I told them I need my phone for medical reasons. The Cricket employee told me:
